Thanet Drainage

First time we have used Thanet Drainage. They contacted us to arrange a suitable time, then Simon also phoned to confirm when he was on his way. Simon attended, he unblocked our drain, he was knowledgeable, proffesional & friendly. He also cleaned up when he was finished. Price was as advertised. We would be happy to recommend Thanet Drainage to family & friends

After an incredibly stressful experience with another company that charged excessive prices without fixing the problem, finding this company was a breath of fresh air. From the moment we were recommended to them, Peter and his team were exceptional — friendly, understanding and accommodating. They arranged a visit for the very next day and resolved the blocked drain quickly, efficiently, and with no hidden or additional costs. The professionalism and care they showed turned a nightmare situation into a huge relief. I couldn’t recommend them more highly. Thank you so much to Peter and the team.

We had a leak over the Christmas period. We called Simon at Thanet Drainage and he and a colleague attended quickly. Despite being a difficult to access leak they carefully dug out the site causing minimum damage and fixed the leak as well as filling in the hole and repairing the groundwork. The work was done within the estimated cost. Subsequently there was a further leak a little further up where a connection had come loose. Simon was back round super fast to sort that out as well. I would definitely recommend Simon and team.

Prompt service, liased with my tenant well and great communications. All cleared out very quickly

Excellent customer service. Rang in the afternoon and Simon arrived at 5:15. Cleared the blocked outside drain quickly and left the surrounding area neat and tidy. Highly recommended.

Immediate response to my enquiry on checkatrade. I needed a pre puchase drain inspection.Talked me through the process with patience. Immediately booked appointment with the sellers, investigation completed the following day and report provided the day after on christmas eve. Great people, great response and efficiency. Would definitely use again.

I used this company for the first time. during an extreme rainy day I noted over flow of water from gutter. I was told by the person that does clean gutter that the pipe under foot path is blocked. Peter was very understanding on the phone. His team came within a day and tried to unblock the pipe by pressure jet. It did not work so they had to dig out the pipe which I saw and was fully blocked. They replaced it within half a day after I agreed with the quote. Peter's team were very polite and very much concentrated on the job. If I need, I will use this company again. Thank you.

I needed a rodding eye installation on my cast iron soil pipe and CCTV survey of drainage. Peter spoke to me on numerous occasions, with such kindness, patience and reassurance, with a thousand questions I had. I booked the job and their engineer Leo came to do the job for me. Leo was excellent and went over and above the job quoted for me. Also Leo was a very kind efficient and helpful young man, with great customer service and Drainage skills. I would highly recommend their services. 10 out of 10