“Dave and Regan kept us informed what was going on” · Checkatrade, 23 May 2025
“Excellent communication” · Checkatrade, 10 Feb 2025
Public evidence profile
The Gas Network
Emergency callout
Central Heating Repair, Plumber
Credentials & registries
Gas Safe Register
Trust Score
48out of 100
How this score is worked out
Rating5.0 / 5
Review volume38
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say33.9 of 60
Independent checks9 of 30
Track record4.9 of 10
See the independent checks
- Licences and credentials1.9 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for these jobs:
- Central Heating Repair
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 18 Mar 2026
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Where these reviews are published
- Checkatrade38 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for The Gas Network, including the highlights above. The 38 headline total is the review volume reported across public review sources.
From start to finish the engineers were timely, efficient, knowledgeable, friendly and clean. Any unexpected issues were solved with no fuss, and I was left feeling very confident in the quality of the workmanship of everyone involved in the install. I would recommend The Gas Network to others.
Our boiler broke down and we were advised to get a new one, which we did, from start to finish everything was great, Dave and Regan kept us informed what was going on, and we are very pleased with our new boiler, working really well, would use this company again
Henry from the Gas Network fitted a new boiler and gave the old central heating system a flush and service. Excellent communication and I am very pleased with my new boiler
Local context
Rated 5.0, in line with the local average for plumbers in Basingstoke
Across 50 plumbers in Basingstoke, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Basingstoke, Hampshire.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12General PlumbingLPG Boiler Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
BasingstokeHampshire
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on The Gas Network before you contact them.
Run Cowboy Checker →Good to know
Common questions about The Gas Network
Is The Gas Network a legitimate business?
The Gas Network has 38 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about The Gas Network?
The Gas Network has 38 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is The Gas Network rated on reliability and quality?
On Checkatrade, customers rate The Gas Network by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where The Gas Network is strongest, not just the overall average.
How do I know The Gas Network's reviews are genuine?
The Gas Network's 38 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is The Gas Network qualified and accredited?
We hold 1 independently sourced credential for The Gas Network, including Gas Safe Register. Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.
What does The Gas Network specialise in?
The Gas Network lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, Gas Boiler Installation, Gas Boiler Servicing / Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.