Public evidence profile

Thomas Hedley & Sons

RooferNewcastle upon Tyne5.0801 reviews · 1 independent public source
Trust Score
63out of 100
Good record, gaps to check
  • Rated 5.0 from 801 reviews
  • 3 reviews in the last 12 months

Worth checking: NFRC Competent Person Scheme (CompetentRoofer)

How this score is worked out
Rating5.0 / 5
Review volume801
Independent sources1 independent public source
CredentialsNo credentials shown yet

How this score is made up

What customers say55.4 of 60
Independent checks2.9 of 30
Track record5 of 10
See the independent checks
  • Licences and credentials0 of 10.3
  • Ways to reach them2.9 of 3.4
  • Reviewed on more than one site0 of 5.1
  • Registered company details0 of 5.1
  • Photos of their work0 of 4.3
  • Industry recognition0 of 1.7

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

From customer reviews

What customers consistently say

Recurring themes from 6 customer reviews on Checkatrade.

Stands behind their work: The job done was excellent, we are very happy with the work, took about a week, scaffolding removed promptly and it comes with a ten year guarantee. · Checkatrade, 3 Mar 2026

Respectful and tidy in your home: Ben in particular was brilliant, making sure everything was clean and tidy at the end of the job. · Checkatrade, 3 Mar 2026

Clear communicationQuoted from 3 reviews

Communication was very clear throughout and always able to reach TH on the phone to ask questions. · Checkatrade, 3 Mar 2026

Communication was very clear throughout and always able to reach TH on the phone to ask questions. · Checkatrade, 3 Mar 2001

Carl kept me in the loop as to when the gentleman would carry out the necessary work. · Checkatrade, 13 Feb 2026

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
801 reviews in public evidence3 reviews in the last 12 monthsMost recent review
Customers often mention
  • Friendly & politeMentioned in 67% of reviews we've read
  • Great communicationMentioned in 33% of reviews we've read
  • Fast & efficientMentioned in 33% of reviews we've read
  • ProfessionalMentioned in 33% of reviews we've read
Where these reviews are published
  • Checkatrade801 reviews

Highlights

We've had a few jobs done by TH and they've always been fantastic. Recently, we got a new roof and TH were exceptional from start to finish. They are efficient, friendly, and professional - Ben in particular was brilliant, making sure everything was clean and tidy at the end of the job. Communication was very clear throughout and always able to reach TH on the phone to ask questions. The job done was excellent, we are very happy with the work, took about a week, scaffolding removed promptly and it comes with a ten year guarantee. The price was in line with other quotes and very reasonable!

AnonymousCheckatrade5.0 rating

From first contact to finished work, a first class business, that I would highly recommend. Carl kept me in the loop as to when the gentleman would carry out the necessary work. Due to unforseen weather conditions, the job was put back but as soon as there was a break in the weather the lads came and did a fantastic, thorough, job. Thank you 😊

AnonymousCheckatrade5.0 rating

Thomas Hedley were great and rescued us from a previous scam job. Ironically we didn't find Thomas Hedley from checkatrade, although we did employ the original scam builders through checkatrade. Go figure... Anyway Thomas Hedley were great, communicative, kept us updated on progress, were friendly and helpful and the quality of the work looks good. I would recommend them.

AnonymousCheckatrade5.0 rating

Detailed reviews

These are the individual reviews we hold for Thomas Hedley & Sons, including the highlights above. The 801 headline total is the review volume reported across public review sources.

Anonymous5.0 / 5 ·

We've had a few jobs done by TH and they've always been fantastic. Recently, we got a new roof and TH were exceptional from start to finish. They are efficient, friendly, and professional - Ben in particular was brilliant, making sure everything was clean and tidy at the end of the job. Communication was very clear throughout and always able to reach TH on the phone to ask questions. The job done was excellent, we are very happy with the work, took about a week, scaffolding removed promptly and it comes with a ten year guarantee. The price was in line with other quotes and very reasonable!

Checkatrade
Anonymous5.0 / 5 ·

From first contact to finished work, a first class business, that I would highly recommend. Carl kept me in the loop as to when the gentleman would carry out the necessary work. Due to unforseen weather conditions, the job was put back but as soon as there was a break in the weather the lads came and did a fantastic, thorough, job. Thank you 😊

Checkatrade
Anonymous5.0 / 5 ·

Thomas Hedley were great and rescued us from a previous scam job. Ironically we didn't find Thomas Hedley from checkatrade, although we did employ the original scam builders through checkatrade. Go figure... Anyway Thomas Hedley were great, communicative, kept us updated on progress, were friendly and helpful and the quality of the work looks good. I would recommend them.

Checkatrade
Local context

Rated 5.0, above the local average for roofers in Newcastle upon Tyne

Across 134 roofers in Newcastle upon Tyne, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

1 named public source

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

Roofer in Newcastle upon Tyne, Northumberland.

Services they list

Chimneys InstallationDormer / Roof WindowsFelt Roofing InstallationFlat Roofing InstallationLeadworks InstallationMoss RemovalPitched Roofing InstallationRoofing Repairs

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

Newcastle upon TyneNorthumberland

The areas they list covering on a public directory; confirm they cover your address before you book.

Independent checks

About this business

Recently reviewed3 reviews in the last 12 months.
Your own checks

What to check before you hire

Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself

Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.

Check the CompetentRoofer register
Never agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note. That is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee, not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.

Want an extra legitimacy check? Run the Cowboy Checker on Thomas Hedley & Sons before you contact them.

Run Cowboy Checker →
Good to know

Common questions about Thomas Hedley & Sons

Is Thomas Hedley & Sons a legitimate business?

Thomas Hedley & Sons has 801 independent public reviews, rated 5.0 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Thomas Hedley & Sons?

Thomas Hedley & Sons has 801 public reviews, averaging 5.0 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Thomas Hedley & Sons' reviews are genuine?

Thomas Hedley & Sons' 801 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Thomas Hedley & Sons had recent public reviews?

Thomas Hedley & Sons has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

What does Thomas Hedley & Sons specialise in?

Thomas Hedley & Sons lists specialist services including Chimneys Installation, Dormer / Roof Windows, Felt Roofing Installation, Flat Roofing Installation, Leadworks Installation, Moss Removal. If your job is one of these, look for it in their listed services or ask them to confirm for your project.