- Source reference
- CBDU636521
- Licence class
- upper-tier
- Valid through
- May 2029
- Source checked
- 11 Jul 2026
Public evidence profile · Checked March 2026
Truegrain Build Ltd
Credentials & registries
Waste carrier (Environment Agency)
Trust Score
28out of 100
28 out of 100, with a caution: only 1 review held yet. A small public record keeps the evidence thin, and the score reflects that.
- Rated 5.0 from 1 review
- 1 credential shown
How this score is worked out
Rating5.0 / 5
Review volumeLow · 1
Independent sources2 independent public sources
Credentials1 credential shown
How this score is made up
What customers say17.2 of 60
Independent checks9.3 of 30
Track record1.3 of 10
See the independent checks
- Licences and credentials1.2 of 10.3
- Ways to reach them2.9 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details5.1 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Where these reviews are published
- Checkatrade1 review · 5.0 avg
Detailed reviews
Contacted through MyBuilder, Paul at TrueGrain build was the first builder to reply to my request for the replacement of a very large conservatory window. Within a week TrueGrain had made a site visit, assessed the works required and supplied a reasonable quote and timeline. Quote accepted the works have now been completed in a prompt and professional manner. The works TrueGrain carried out were very reasonably priced. Will definitely use them again. Without hesitation I would highly recommend TrueGrain Builders.
Local context
Rated 5.0, in line with the local average for builders in Torquay
Across 41 builders in Torquay, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Business and public registers
Public evidence last checked March 2026
Services they list
ArchitravesBarn ConversionsBespoke FurnitureBespoke StaircasesBespoke Windows / DoorsBuilt In FurnitureCabinet Makers / Handmade FurnitureCupboardsDoor Fitting / HangingGeneral CarpentryHandmade Kitchens Designed / InstalledJoinery
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
DevonTorquay
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerNever pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.
Want an extra legitimacy check? Run the Cowboy Checker on Truegrain Build Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Truegrain Build Ltd
Is Truegrain Build Ltd a legitimate business?
Truegrain Build Ltd has 1 independent public review, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Truegrain Build Ltd?
Truegrain Build Ltd has 1 public review, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is Truegrain Build Ltd rated on reliability and quality?
On Checkatrade, customers rate Truegrain Build Ltd by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where Truegrain Build Ltd is strongest, not just the overall average.
How do I know Truegrain Build Ltd's reviews are genuine?
Truegrain Build Ltd's 1 public review comes from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Truegrain Build Ltd qualified and accredited?
We hold 1 independently sourced credential for Truegrain Build Ltd, including Waste carrier (Environment Agency). Each is attributed to the body that issued it in the credentials section. For example, Waste carrier (Environment Agency) is the Environment Agency: the regulator a trader must register with to carry waste or hold an environmental permit in England.
What does Truegrain Build Ltd specialise in?
Truegrain Build Ltd lists specialist services including Architraves, Barn Conversions, Bespoke Furniture, Bespoke Staircases, Bespoke Windows / Doors, Built In Furniture. If your job is one of these, look for it in their listed services or ask them to confirm for your project.