- Source reference
- REF1022058
- Source checked
- 28 Jun 2026
Public evidence profile
TSL Heating & Plumbing
Review quality
No reviews in 12 months
Credentials & registries
4 credentials shown
Companies House
Active incorporated business
Trust Score
52out of 100
52 out of 100, with a caution: newest review we found is from February 2024. Weigh that age against the score.
- Rated 5.0 from 34 reviews
- 4 credentials shown
Newest review February 2024
How this score is worked out
Rating5.0 / 5
Review volume34
Independent sources1 independent public source
Credentials4 credentials shown
How this score is made up
What customers say33.1 of 60
Independent checks11.2 of 30
Track record7.6 of 10
See the independent checks
- Licences and credentials3.7 of 10.1
- Ways to reach them4.1 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details3.4 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
3 checksWhat we can verify about TSL Heating & Plumbing
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registries4 credentials shownSee detail →Companies HouseActive incorporated businessSee detail →
See the full verification checklist for TSL Heating & Plumbing →Credentials and associations
4Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source reference
- 551842
- Member since
- 2018
- Source checked
- 12 Jul 2026
- Source checked
- 25 Jun 2026
- Source reference
- 2d7e798bac5f4fcb
- Licence class
- Eng Tech, MCIPHE, RP
- Source checked
- 14 Jul 2026
Companies House registration
ActiveActive incorporated business
TSL Heating & Plumbing is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameTSL Heating & Plumbing
Company number03585355
Incorporated
Registered activityPlumbing & heating installation
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 28 years on the register also points to an established business rather than a brand-new one.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Source-listed gallery
9 photosPhotos listed on Which? Trusted Traders
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
2015-08-13 12.54.30.jpg
2014-07-18 09.24.48.jpg
2014-12-06 11.11.11.jpg
photo_20161007102705.jpg (2).jpg
Oil tank 2.jpg
2014-10-24 11.29.25.jpg
Job26217_2016-04-27_16-05-47.jpg
From Which? Trusted Traders
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Friday
- 9am–5pm
- Saturday
- 8am–12pm
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Which? Trusted Traders34 reviews · 5.0 avg
Highlights
“The heating engineers were excellent, both in the quality of work and in their very positive customer reactions skills. Answered all our questions comprehensively.”
“Very satisfied how the installation was handled. All tidy, on time and delivered up to expectation.”
“Satisfied with the installation.”
Detailed reviews
These are the individual reviews we hold for TSL Heating & Plumbing, including the highlights above. The 34 headline total is the review volume reported across public review sources.
Customer recommends this business
Boiler Service
Boiler service at church carried out in T.S.L.'s usual efficient and timely manner. I have been using T.S.L. for seven years since moving to the area and have always been more than satisfied with their service.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Boiler replacement
Excellent service from first survey visit to completion of work. Competitive price. Installation staff very thorough, polite and made sure we were informed throughout the installation process. Could not find fault with this company and we will recommend to anyone.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Brilliant service and advice.
Fast, efficient and very professional. From beginning to end the service and advice given by Darren, Claire and Dan was excellent. Highly recommended.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Replace back boiler with modern combi-boiler
Our old Baxi boiler had seen better days and needed replacing. We also wanted to get rid of the fire place and put the new boiler in the airing cupboard, replacing the hot water tank that was no longer required with a combi boiler. TSL were selected as they were trusted traders and on the Worcester Bosch approved list. They came along and listened to our requirements and did not try to sell us extras. The quotation was reasonable and hence accepted. On the appointed day at the appointed hour Gareth and his apprentice arrived and started. It is a messy business and it does involve every room in the house. However they minimised the mess with appropriate protection and were very good at clearing up after themselves. They explained every step and finished on time, even with the inclement weather causing roof problems. I would not hesitate to recommend them.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
The engineers were great - neat and tidy, professional all week. Worked quickly, said the job was going to take all week and finished within four days. Would have them back any time.
Read the other 1 detailed review on this pageShow fewer reviews
TSL is a friendly, fast, efficient plumbing firm. They installed our gas central heating. I was very impressed with their work. Very friendly, very considerate to us during the work process, I would highly recommend them to anyone, and, use them again.
Local context
Rated 5.0, in line with the local average for builders in Cwmbran
Across 6 builders in Cwmbran, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
5 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Don't put up with your heating not working properly or an inefficient boiler causing all manner of trouble. We provide Central Heating and Boiler Installation, Maintenance, Servicing and Repairs. At TSL Heating and Plumbing Ltd all our engineers are very experienced and fully qualified. Whatever your requirements from problems with a dripping tap to a request for a Quotation, our Friendly Admin team will be happy to assist with your enquiry. Looking for a new Fitted Bathroom We offer a complete bespoke bathroom design and fitting service, one of our dedicated team will be happy to visit you to discuss your requirements. TSL Heating and Plumbing specialise in providing Lifestyle solutions in your home such as Accessible bathrooms and Ramps. Contact us today for your free quote. TSL Heating and Plumbing Ltd were previously known as Trak Services Ltd T/A TSL Heating and Plumbing.
Services they list
Boiler installationBoiler repairBoiler servicingGas cooker installationGas fire repair and servicingUnvented cylinder installation and maintenanceEmergency plumbing servicesAccessible bathrooms and showersWet roomsBathroom design servicesBathroom refurbishmentCentral heating systems (installation and servicing)
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
From their own website
What this business says about itself
- Guarantee: 12 years guarantee
- VAT registered: GB 713531465 · check on the HMRC VAT checker (opens in new tab)
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingOperating since at least 1998 (28 years), according to an independent source, not just their own word.
Company registered1998Website online since2013
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerNever pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.
Want an extra legitimacy check? Run the Cowboy Checker on TSL Heating & Plumbing before you contact them.
Run Cowboy Checker →Good to know
Common questions about TSL Heating & Plumbing
Is TSL Heating & Plumbing a legitimate business?
TSL Heating & Plumbing has 34 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about TSL Heating & Plumbing?
TSL Heating & Plumbing has 34 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know TSL Heating & Plumbing's reviews are genuine?
TSL Heating & Plumbing's 34 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is TSL Heating & Plumbing qualified and accredited?
We hold 4 independently sourced credentials for TSL Heating & Plumbing, including REFCOM (F-Gas register), TrustMark, Which? Trusted Trader, CIPHE. Each is attributed to the body that issued it in the credentials section. For example, REFCOM (F-Gas register) is the UK register for businesses that handle fluorinated refrigerant gases, which the law requires for refrigeration and air-conditioning work.
Is TSL Heating & Plumbing a registered business?
TSL Heating & Plumbing is a registered business on Companies House (company number 03585355), incorporated 22 Jun 1998, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
Does TSL Heating & Plumbing guarantee their work?
They state on their own website that 12 years guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does TSL Heating & Plumbing specialise in?
TSL Heating & Plumbing lists specialist services including Boiler installation, Boiler repair, Boiler servicing, Gas cooker installation, Gas fire repair and servicing, Unvented cylinder installation and maintenance. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
When was TSL Heating & Plumbing's website registered?
TSL Heating & Plumbing's website has been online since 2013, according to the public domain registry. This dates the website, not necessarily when the business began trading.
