Terry and Matt were brilliant when they stopped the very, very noisy pipes in my loft. They are very helpful, courteous and trustworthy. I would highly recommend them.
Public evidence profile
West Street Plumbers
Companies House
Active incorporated business
Trust Score
62out of 100
- Rated 5.0 from 133 reviews
- Reviewed 7 months ago
How this score is worked out
Rating5.0 / 5
Review volume133
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say43.1 of 60
Independent checks12.4 of 30
Track record6.8 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade133 reviews
Detailed reviews
These are the individual reviews we hold for West Street Plumbers, including the highlights above. The 133 headline total is the review volume reported across public review sources.
Brilliant service as usual from Terry. He fitted a new boiler for us. There were some unforeseen issues with the fitting but Terry went above and beyond as usual to resolve them. Highly recommended.
Humble and positive attitude throughout the job from Jay and his crew , highly proficient. Communication and Workmanship is 100% End result 100% Bloomin happy to have found 'em quite frankly ) Thanks Jay
Local context
Rated 5.0, in line with the local average for plumbers in Epsom
Across 45 plumbers in Epsom, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Companies House registration
ActiveActive incorporated business
West Street Plumbers is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameWest Street Plumbers
Company number14490470
Incorporated
Registered activityPlumbing & heating installation
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 4 years on the register also points to an established business rather than a brand-new one.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
How long they've really been tradingThey state they've been established since 2004, but the earliest independent source we can find is 2022. Worth asking them about the gap.
They say, established2004Website online since2017Company registered2022
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on West Street Plumbers before you contact them.
Run Cowboy Checker →Good to know
Common questions about West Street Plumbers
Is West Street Plumbers a legitimate business?
West Street Plumbers has 133 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about West Street Plumbers?
West Street Plumbers has 133 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know West Street Plumbers' reviews are genuine?
West Street Plumbers' 133 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is West Street Plumbers a registered business?
West Street Plumbers is a registered business on Companies House (company number 14490470), incorporated 17 Nov 2022, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
When was West Street Plumbers' website registered?
West Street Plumbers' website has been online since 2017, according to the public domain registry. This dates the website, not necessarily when the business began trading.