West Sussex Plumbing and Heating Limited

Horsham
67.8

Overall Trust Score · out of 100

From the average rating, number of reviews, how many platforms corroborate them, and whether the business is verified.

About

Verified central heating in Horsham.

Reviews

5.0out of 5
28 reviews in the public recordCross-checked across 1 source
Checkatrade28 reviews · 5.0 avg

Highlights

"Returned from holiday to find water dripping from ceiling below boiler. investigation found leaking secondary expansion vessel on our Potterton combi boiler. Spoke to West Sussex Plumbing at around 10am and they located the part needed and were round to replace the part and stop the leak by 11am, job finished by around 12noon. Can't ask better than that! Adrian (along with Lucca) did a great job and helpfully explained what he was doing as he went along."

Steve PCheckatrade5.0 rating

"Adrian replaced our old boiler in the loft today, and we are really pleased with the whole experience. He made sure everything was running smoothly and took the time to explain how the new control panel works. He left the area clean and tidy and was extremely polite and friendly throughout. We would definitely recommend him — excellent service and great value for money."

AnonymousCheckatrade5.0 rating

"Very happy with West Sussex Plumbing & Heating. Matt gave a clear and thorough quotation, and Adrian did an excellent job over 3 days. He worked hard, kept me informed, and solved issues quickly. The team showed real care with my home, removing shoes and using floor protection. Professional yet personal service – not corporate – and I’ll definitely use them again. Thanks Adrian for all your hard work!"

Justina PCheckatrade5.0 rating

Detailed reviews

Steve P5.0 / 5 · 10 Feb 2026

Returned from holiday to find water dripping from ceiling below boiler. investigation found leaking secondary expansion vessel on our Potterton combi boiler. Spoke to West Sussex Plumbing at around 10am and they located the part needed and were round to replace the part and stop the leak by 11am, job finished by around 12noon. Can't ask better than that! Adrian (along with Lucca) did a great job and helpfully explained what he was doing as he went along.

Checkatrade
Anonymous5.0 / 5 · 8 Jan 2026

Adrian replaced our old boiler in the loft today, and we are really pleased with the whole experience. He made sure everything was running smoothly and took the time to explain how the new control panel works. He left the area clean and tidy and was extremely polite and friendly throughout. We would definitely recommend him — excellent service and great value for money.

Checkatrade
Justina P5.0 / 5 · 19 Sept 2025

Very happy with West Sussex Plumbing & Heating. Matt gave a clear and thorough quotation, and Adrian did an excellent job over 3 days. He worked hard, kept me informed, and solved issues quickly. The team showed real care with my home, removing shoes and using floor protection. Professional yet personal service – not corporate – and I’ll definitely use them again. Thanks Adrian for all your hard work!

Checkatrade
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Source-named checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 28 public reviewsAcross CheckatradeCheckatrade

Sources

1
Review platforms