Brain came and replaced 2 Leaky thermostat valves. Super efficent work and he even threw in the inhibitor as he had some left in his van. Great value for money can not recommend enough
Public evidence profile · Checked May 2026
Active Plumbing
Trust Score
53out of 100
- Rated 5.0 from 201 reviews
- Reviewed 8 months ago
How this score is worked out
Rating5.0 / 5
Review volume201
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say46.1 of 60
Independent checks0 of 30
Track record6.5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them0 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade201 reviews
Detailed reviews
These are the individual reviews we hold for Active Plumbing, including the highlights above. The 201 headline total is the review volume reported across public review sources.
All good as usual. Would recommend. Many Thanks
Following a dishwasher leak, checked the pipework was OK for dishwasher and washing machine sat beside it. Carefully installed a replacement dishwasher, lovely job done! Boiler had been leaking for ages and another heating engineer had replaced a part, yet the leak had continued. Brian quickly spotted the cause and rectified it, absolutely brilliant, what a star! No more leaks :) Replaced bathroom basin plug/waste unit, lovely job! A fair price charged. What a smashing plumber and a really nice guy, won't hesitate to call again! Thanks Brian, you are an absolute diamond!!
Local context
Rated 5.0, in line with the local average for plumbers in West Molesey
Across 7 plumbers in West Molesey, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Active Plumbing before you contact them.
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Common questions about Active Plumbing
Is Active Plumbing a legitimate business?
Active Plumbing has 201 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Active Plumbing?
Active Plumbing has 201 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Active Plumbing's reviews are genuine?
Active Plumbing's 201 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Active Plumbing been trading?
Active Plumbing has been reviewed on public sources since 2023.