“Very highly recommended!Connor is absolutely professional in 100%. He has done for us several jobs and always has a high level of standards, good communication and response, very good manners and courteous very helpful, keeping us informed about what he needs to do. He responded so quickly and sorted it out our gas leaks, so pleased and grateful. Thank you, Connor.”
Public evidence profile
Shep
Emergency callout
Plumber
Trust Score
48out of 100
- Rated 5.0 from 52 reviews
- Reviewed 11 months ago
How this score is worked out
Rating5.0 / 5
Review volume52
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say36.2 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Shep
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Shep →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade52 reviews · 5.0 avg
Highlights
“Connor has done several jobs for us and is always friendly and helpful every single time. I can't recommend him enough.”
“Fixed the problem immediately. Then my invoice showed I had been given a discount due to the speed of fixing! Also he checked back to ensure the repair was still working.”
Detailed reviews
These are the individual reviews we hold for Shep, including the highlights above. The 52 headline total is the review volume reported across public review sources.
Very highly recommended!Connor is absolutely professional in 100%. He has done for us several jobs and always has a high level of standards, good communication and response, very good manners and courteous very helpful, keeping us informed about what he needs to do. He responded so quickly and sorted it out our gas leaks, so pleased and grateful. Thank you, Connor.
Connor has done several jobs for us and is always friendly and helpful every single time. I can't recommend him enough.
Fixed the problem immediately. Then my invoice showed I had been given a discount due to the speed of fixing! Also he checked back to ensure the repair was still working.
Local context
Rated 5.0, in line with the local average for plumbers in West Molesey
Across 7 plumbers in West Molesey, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Plumber in West Molesey, Surrey.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGeneral PlumbingPipe FitterPlumbing RepairsPower FlushingRadiator InstallationRadiator RepairRadiator Thermostat Valve InstallationRadiator Thermostat Valve Repair
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
SurreyWest Molesey
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Shep before you contact them.
Run Cowboy Checker →Good to know
Common questions about Shep
Is Shep a legitimate business?
Shep has 52 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Shep?
Shep has 52 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Shep's reviews are genuine?
Shep's 52 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Shep specialise in?
Shep lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, General Plumbing, Pipe Fitter. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
D I Plumbing and Heating
61Trust ScoreGood record, gaps to checkout of 100
3 reviewsFree quotes
Active Plumbing
53Trust ScoreGood record, gaps to checkout of 100
201 reviews · Reviewed 8 months ago
Known for: Good value · Careful & respectful · Friendly & polite
Alin Reut
46Trust ScoreBuilding a public recordout of 100
68 reviews
Emergency callout