Alan Mack Plumbing & Heating Services

Public evidence profile

Alan Mack Plumbing & Heating Services

London
4.9114 reviews in the current record
Overview

About Alan Mack Plumbing & Heating Services

At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small. We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills. We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years. Our services include: - Boiler replacement, service, and repair - Cylinder installation - Heating controls (Hive, Nest) - Magnetic power flushing - Radiator installation - Booster pumps - General plumbing and gas work - Landlord certificates Please don’t hesitate to call us for inquiries or to schedule a service. Thank you, Alan Mack

Public review evidence
Reviews

What customers say about Alan Mack Plumbing & Heating Services

4.9out of 5
114 reviews in the public recordCross-checked across 1 source
Which? Trusted Traders25 reviews · 0.3 avg

Detailed reviews

Customer in Greater London0.3 / 5

Thorough service, explained the process clearly giving advice of future work required. Would recommend.

Which? Trusted Traders
Customer in Greater London0.3 / 5

Great service , timing and friendly personality. Repaired leak in the system with discounted fare which was highly appreciated.

Which? Trusted Traders
Customer in Greater London0.3 / 5

Alan installed a replacement Worcester Bosch boiler for me on November 6th, with replacement radiator valves, a replacement towel rail and a replacement thermostat. He left me with details of what aftercare might be required and how to program the thermostat. I have had the new system now for two weeks and I'm delighted to say it is all working perfectly. The operation was performed efficiently and with minimum mess. I have no reservations about recommending Alan Mack plumbing and heating services. (The Honeywell leaflet instructions could be better. Fortunately there is an excellent YouTube video.......)

Which? Trusted Traders
Customer in Greater London0.3 / 5

Prompt & fast service Completed gas boiler ‘ heater check Gave peace of mind. Pleased to have found this team.

Which? Trusted Traders
Customer in Greater London0.3 / 5

Very happy with the work carried out by Alan and his team. All radiators replaced, boiler services as per original quote. Alan answered all my questions and I would definitely use him again.

Which? Trusted Traders
Customer in Greater London0.3 / 5

Alan replied promptly and courteously to my initial enquiry. After a helpful conversation, in which he indicated how I could make the most economical choices, we agreed a date for the work to be done. Alan installed a new mixer tap in my kitchen - not an easy task as he had to pull out the dishwasher to gain access to the infrastructure of my sink. He also repaired a mystery leak under the sink. An issue with the toilet cistern was solved by replacing the ball valve. He had anticipated this problem and had put a replacement in his van, just in case. Finally, a heating job: my gas fire was not working so Alan gave it all a thorough clean to remove debris that had accumulated. He also advised that I buy a new CO detector and that I have the chimney swept. At every stage of each job, Alan kept me informed of the steps he was taking. And everything was left spotless after he had finished. A good afternoon's work!

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Customer in Greater London0.3 / 5

Suddenly, the boiler just decided not to work any more: no hot water. A friend highly recommended I get in touch with Alan. Alan patiently explains everything in a comprehensive quote. Quotes a fair price. And, he is a kind, empathetically flexible, knowledgeable professional. Boiler breakdown is very stressful, without any additional drama Alan turns it into a pleasant experience.

Which? Trusted Traders
Customer in Greater London0.3 / 5

Initially contacted Alan about removing a radiator and replacing it with a vertical one. When he initially visited he inspected the whole heating system and helped me to make an informed decision about replacing the boiler and all the radiators which were old and on borrowed time. I also asked him to fit a new kitchen sink, tap, bathroom vanity unit and shower screen. He helped me decide on a new kitchen sink and tap and supplied a shower screen at a highly discounted price. The work was completed to the highest standard on the agreed dates and for a fair price. Most importantly, Alan is a very genuine, engaging and knowledgeable person who you can trust and feel comfortable being in your home. He went above and beyond to make sure the job was done properly and explained everything clearly. He always kept me updated with what he was doing and dealt with any issues that popped up. I will use Alan for boiler servicing and any other plumbing and heating work required in the future.

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Qualifying Score Detail

40/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

40 of 100 points40%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Reviews 100+20/20
Active business10/10
Phone number10/10
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PassedReviews 100+

114 reviews with a 4.9 average rating.

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Phone listed: 07886239180.

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