Sean completed a boiler service for me. Extremely efficient and really thorough. Also very polite. Probably the most thorough service boiler has had since installation. The attention to detail regarding safety was really appreciated, and it was evident Sean took a lot of pride in his work. Would definitely recommend.
Public evidence profile
Bay Plumbing and Heating Ltd
Emergency callout
Central Heating Repair
Trust Score
63out of 100
- Rated 5.0 from 192 reviews
- Reviewed 11 months ago
How this score is worked out
Rating5.0 / 5
Review volume192
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say45.8 of 60
Independent checks12 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 10.1
- Ways to reach them8.6 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details3.4 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Central Heating Repair
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade192 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Bay Plumbing and Heating Ltd, including the highlights above. The 192 headline total is the review volume reported across public review sources.
Excellent service provided very informative engineer
Sean from Bay Plumbing and heating has annually serviced our boiler for many many years now. He is always prompt, reliable, courteous, very knowledgeable and always ver professional. We’d thoroughly recommend him and his workmanship . Many thanks .
Local context
Rated 5.0, above the local average for plumbers in Torquay
Across 42 plumbers in Torquay, the typical rating is 4.7 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Torquay, Devon.
Services they list
Air Source Heat Pump Installation - ASHPGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12Smart Thermostats
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
DevonTorquay
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Bay Plumbing and Heating Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Bay Plumbing and Heating Ltd
Is Bay Plumbing and Heating Ltd a legitimate business?
Bay Plumbing and Heating Ltd has 192 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Bay Plumbing and Heating Ltd?
Bay Plumbing and Heating Ltd has 192 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Bay Plumbing and Heating Ltd's reviews are genuine?
Bay Plumbing and Heating Ltd's 192 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Bay Plumbing and Heating Ltd specialise in?
Bay Plumbing and Heating Ltd lists specialist services including Air Source Heat Pump Installation - ASHP, Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Cooker Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.