“We called Brian with regards of Fireplace issues. He arrived on time, carried out tests and ensured everything is safe and works properly. Highly recommending his services.”
Public evidence profile · Checked June 2026
Brian Hurst Plumbing and Heating
Credentials & registries
Which? Trusted Trader
No Trust Score yet
- 679 reviews across 2 review sources, rated 5.0 where a rating is published
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade675 reviews
- Which? Trusted Traders4 reviews · 5.0 avg
Highlights
“I found the service quite satisfactory. Very informative, and they did a very good job in servicing my boiler.”
“Brian carried out a boiler service for us. We use him regularly”
Detailed reviews
These are the individual reviews we hold for Brian Hurst Plumbing and Heating, including the highlights above. The 679 headline total is the review volume reported across public review sources.
Easy friendly first impressions. Quotes £60 call out chg irrespective of work carried out or not. Within 5 minutes says it will cost £130. No mention of hrly rate. Job was not big for a fully qualified person like him to take 2 hrs to sort. He drags it on with chitchat (penny dropped after he totalled his chgs). He added the £60 call out to the total bill. Total=(130 for 2 hours + 60 call out plus material = £350) No bill given, job not guaranteed. £350 to cut and replace a 10inch pipe under sink took him 2 hr to fix. Most expensive plumber ever!! No reply to my text before this review.
Good Communication skills and reliable.
Very good job
I found the service quite satisfactory. Very informative, and they did a very good job in servicing my boiler.
Endorsement Reference
Brian carried out a boiler service for us. We use him regularly
Endorsement Reference
Brian installed a new boiler and services it every year
Read the other 1 detailed review on this pageShow fewer reviews
Endorsement Reference
Fitted us a new boiler and services it
Local context
Rated 5.0, above the local average for plumbers in London
Across 1280 plumbers in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 25 Jun 2026
Source-listed gallery
1 photoPhotos listed on Which? Trusted Traders
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
From Which? Trusted Traders
Opening hours
Open 7 days a week
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Sunday
- 12am–11:59pm
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Public evidence last checked June 2026
About
With over 35 Years experience within the heating and plumbing industry, we pride ourselves on being a professional company that understands the needs of our clients. Our prices are extremely competitive and we have a large number of clients who make us their first choice of call. We are a local heating and plumbing company that covers the whole of the Surrey Area. In Addition to our commitment towards excellence our advantages are : - 24 Hours Emergency Services - Uniformed, Licensed Plumbers - Free Quotations - Trained & Accredited Installers - Proud Member of Check A Trade - Gas Safe Registered: 57251 - IPHE Registered Plumber
Services they list
Gas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12Smart ThermostatsBoiler installationBoiler repairBoiler servicingGas emergenciesGas fire repair and servicing
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Greater London
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: 24/7 emergency call-out service
- Experience they state: over 35 years
- Areas served: Kingston, New Malden, Surbiton, Twickenham, Hampton, Richmond
- Services stated: Underfloor heating installation
- Good to know: Free quotes
- Gas Safe number they state: No. 57251 · check on the Gas Safe Register (opens in new tab)
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
- Which? Trusted Trader · verify (opens in new tab) · we hold this registration
- Checkatrade · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Brian Hurst Plumbing and Heating before you contact them.
Run Cowboy Checker →Good to know
Common questions about Brian Hurst Plumbing and Heating
Is Brian Hurst Plumbing and Heating a legitimate business?
Brian Hurst Plumbing and Heating has 679 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Brian Hurst Plumbing and Heating?
Brian Hurst Plumbing and Heating has 679 public reviews, averaging 5 out of 5, gathered across 2 review sources, 1 of which publish a rating. You can read the individual reviews and where each came from in the reviews section above.
How do I know Brian Hurst Plumbing and Heating's reviews are genuine?
Brian Hurst Plumbing and Heating's 679 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Brian Hurst Plumbing and Heating had recent public reviews?
Brian Hurst Plumbing and Heating has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Brian Hurst Plumbing and Heating qualified and accredited?
We hold 1 independently sourced credential for Brian Hurst Plumbing and Heating, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
What does Brian Hurst Plumbing and Heating specialise in?
Brian Hurst Plumbing and Heating lists specialist services including Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Cooker Installation, Gas Safety Checks - CP12. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Brian Hurst Plumbing and Heating cover?
They state on their own website that they cover Kingston, New Malden, Surbiton, Twickenham, Hampton, Richmond. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
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