“Dial is a gentleman plumber. He listened to me when I told him what I thought the problem was (you’d be surprised how many tradesmen don’t), and rectified it. However alongside it he took out the heating plate and took time cleaning it. He only charged a marginal amount extra in addition to the service, although the work in total took a good few hours. I have already recommended Dial to a friend who was equally impressed.”
Public evidence profile
Dial Plumbing and Heating LTD
Review quality
No reviews in 12 months
Trust Score
33out of 100
33 out of 100, with a caution: newest review we found is from June 2024. Weigh that age against the score.
- Rated 5.0 from 7 reviews
Newest review June 2024
How this score is worked out
Rating5.0 / 5
Review volumeLow · 7
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say22.9 of 60
Independent checks7 of 30
Track record3.1 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Dial Plumbing and Heating LTD
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Dial Plumbing and Heating LTD →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Based on the 3 reviews with a star rating
5 stars3
4 stars0
3 stars0
2 stars0
1 star0
Where these reviews are published
- Checkatrade7 reviews · 5.0 avg
Highlights
“Excellent service by the team had a boiler breakdown. They came changed a few parts and all working fine excellent”
“Very informative, honest and all done in the time specified. Also cleaned up when all work completed. Very polite and friendly.”
Detailed reviews
Dial is a gentleman plumber. He listened to me when I told him what I thought the problem was (you’d be surprised how many tradesmen don’t), and rectified it. However alongside it he took out the heating plate and took time cleaning it. He only charged a marginal amount extra in addition to the service, although the work in total took a good few hours. I have already recommended Dial to a friend who was equally impressed.
Excellent service by the team had a boiler breakdown. They came changed a few parts and all working fine excellent
Very informative, honest and all done in the time specified. Also cleaned up when all work completed. Very polite and friendly.
Local context
Rated 5.0, above the local average for plumbers in Twickenham
Across 72 plumbers in Twickenham, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
In Twickenham, Surrey.
Areas served
SurreyTwickenham
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Dial Plumbing and Heating LTD before you contact them.
Run Cowboy Checker →Good to know
Common questions about Dial Plumbing and Heating LTD
Is Dial Plumbing and Heating LTD a legitimate business?
Dial Plumbing and Heating LTD has 7 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Dial Plumbing and Heating LTD?
Dial Plumbing and Heating LTD has 7 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Dial Plumbing and Heating LTD's reviews are genuine?
Dial Plumbing and Heating LTD's 7 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.