Public evidence profile · Checked June 2026

Gas Safe Heating & Plumbing Ltd

PlumberBromley5.0432 reviews · 2 independent public sources
Review quality
No reviews in 12 months
Credentials & registries
Which? Trusted Trader
Trust Score
66out of 100
Good record, gaps to check

66 out of 100, with a caution: newest review we found is from July 2022. Weigh that age against the score.

  • 432 reviews across 2 review sources, rated 5.0 where a rating is published
  • 1 credential shown

Newest review July 2022

Worth checking: WaterSafe

How this score is worked out
Rating5.0 / 5
Review volume432
Independent sources2 independent public sources
Credentials1 credential shown

How this score is made up

What customers say49.5 of 60
Independent checks13.4 of 30
Track record3.3 of 10
See the independent checks
  • Licences and credentials0.7 of 10.1
  • Ways to reach them10.1 of 10.1
  • Reviewed on more than one site2.5 of 5.1
  • Registered company details0 of 3.4
  • Photos of their work0 of 0.8
  • Industry recognition0 of 0.4

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Call 020 8464 3189
Trust at a glance

What we can verify about Gas Safe Heating & Plumbing Ltd

2 things checked

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for Gas Safe Heating & Plumbing Ltd
Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
432 reviews in public evidenceReviewed on public review sources since 2022Most recent review Cross-checked across 2 review sources
Where these reviews are published
  • Checkatrade292 reviews · 5.0 avg
  • Which? Trusted Traders140 reviews

Highlights

Extremely efficient and competent. Would definitely recommend.

AnonymousCheckatrade5.0 rating

I was worried by an intermittently leaking upstairs toilet. James arrived on time, diagnosed the problem and explained it to me. He subsequently successfully fixed it. James was friendly and helpful throughout - I will definitely use Gas Safe in future

AnonymousCheckatrade5.0 rating

Really impressed by James, our gas and heating engineer. Knowledgable and friendly -took time to explain in detail what he had found and answer all my questions. Would definitely recommend :)

AnonymousCheckatrade5.0 rating

Detailed reviews

These are the individual reviews we hold for Gas Safe Heating & Plumbing Ltd, including the highlights above. The 432 headline total is the review volume reported across public review sources.

Customer in Greater London
Customer recommends this business

Very professional

I have used Gas Safe for many years and they are always very professional, friendly and helpful. Very easy to book and pay.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Trustworthy and efficient

I've been using Gas Safe Heating & Plumbing for several years to carry out the annual servicing of our boiler. I've always found them to be very polite and professional. They always leave the area around the boiler clean and tidy once they have finished, and I find them to be competitively priced for the work carried out.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Very efficient and reliable

Engineer arrived on time and carried out the annual service on our Vailant boiler without any fuss. Very pleased with the total package, all that remained after his visit was another signature in the service record! I will continue to use Gas Safe Heating Plumbing.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
4 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Friendly, efficient, expert

I asked Gas Safe to survey a property we are purchasing and produce a Homebuyers report for us – testing the meter, hobs, boiler, radiators and plumbing. David was great to deal with – quick to respond, sorted it all out, no problem. He went round wihtin a couple of days and replied promptly with a report with all the info and recommendations I needed. Would deinitely recommend – friendly, efficient, expert, good value.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

I like easy

I enjoy dealing with companies where the interaction is simple. I went online and booked an annual service. The friendly engineer came at the agreed time and did the job for the agreed price. He was friendly, it was pleasant, it was finished quickly and left tidy. Simple

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 12 detailed reviews on this page
Customer in Greater London
Customer recommends this business

Agree with all 5* reviews

Following the installation of a new water boiler approximately three years ago, Matt, the engineer, advised me from the outset as to which model of boiler to choose, and provided an efficient annual service. Matt is easy to get on with, yet professional. As for paying on booking, it may not be the usual procedure, but it works and is nothing to worry about - Gas Safe H&P follow up quickly with confirmation, etc. I have recommended my neighbour to them.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Customer in Greater London
Customer recommends this business

Boiler Service

I have used Gas Safe for a number of years and they are great. Really reliable, friendly service engineers and very helpful in terms of advice etc. Very professional.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Professional Job done

I found Gas Safe on Which? They installed a new boiler for me and we're very professional and courteous throughout the job. They diagnosed some faults and we're able to rectify them quickly and efficiently. Customer service was great. Easy to get on with and will definitely be using them again.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Annual boiler service

Having had a new boiler installed during a renovation five years ago we experienced difficulty getting hold of the installer to service it. I found Gas Safe through Which? and have used them for the past few years. The service they offer is very smooth and means I don’t have to worry about my central heating. I am reminded by their office my annual service is coming up, we make an appointment, I pay online and one of their team appears on time and services the boiler. The whole process is seamless. Once when I had a problem with my heating a couple of months after my service, when I had also had some new radiator thermostats installed, someone popped in to look at it within a couple of hours on their way home. All it needed was the water pressure topping up which the engineer did. He also demonstrated to me how to do it if it happened again so I could rectify it myself. I wasn’t charged for this which was a nice surprise.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Great Service

I would highly recommend Gas Safe. They were able to fit our new boiler within 48 hours of contact and managed to complete the fitting in one day. Fairly priced and trustworthy. I will be using them again for any issues.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Boiler service

Punctual, polite & professional. Matt was thorough in checking the functionality of components and heating accessories. He provided me with a certificate within an hour of completing the work. Satisfied with the service.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
4 / 5
Quality
4 / 5
Value
4 / 5
Customer in Greater London
Customer recommends this business

Reliable company that offer advice, quality work, and keep to appointment times!

I used Gas Safe to install a new boiler when the old one reached the end of its useful life. The options available were discussed with me, including which brand to buy. Gas Safe was recommended to me by a friend who used them for all their work. New piping was installed in my home with the minimum of fuss and mess. They have been doing my annual boiler service ever since and advised when specific parts were wearing out or been affected by hard water. I’ve had no need for an emergency call out, which is a testament to their care and workmanship.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Boiler Service

Efficient, calm service. The engineer Matt has maintained my heating system for a number of years, installing a new boiler in 2023. He is always prompt, courteous and reliable. Experienced and competent, he completes all work efficiently and in a timely manner. I recommend him and GasSafe.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
4 / 5
Quality
5 / 5
Value
4 / 5
Customer in Greater London
Customer recommends this business

Great job

It still feels rather bizarre having to pay up-front for a service call but after using this company for a couple of years now I have found them to be very efficient and reliable with no problems at all. I will be staying with them for all my future boiler servicing.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Professional and reliable

I have used Gas Safe for boiler services and maintenance for a number of years. Service is always really good, and they offer practical advice. Really good firm with very professional and friendly staff, and is always a pleasure to speak with Mr Gebbie the engineer.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Ollie in Greater London
Customer recommends this business

Excellent service, very professional

Had Gas Safe over for my annual boiler service and they were excellent as per usual. A polite and friendly gentlemen undertook the service in good time. Took the time to answer my queries and also done a great job tidying up after himself. Will continue to use Gas Safe moving forwards.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Emergency boiler repair

I contacted Gas safe in an emergency as my elderly mothers boiler was not working. They answered the phone promptly and agreed to call within a couple of hours. At the visit the engineer was thorough in locating the problem and clearly explained the situation. He arranged for a quote to be sent to me that evening and I was contacted the next morning to arrange to come and fit the new part that afternoon. The problem was solved efficiently and quickly and advice given regarding the vulnerable situation if a similar situation should arise

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context

Rated 5.0, above the local average for plumbers in Bromley

Across 148 plumbers in Bromley, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Review quality check

Review recency

How recently this business's reviews were left, kept separate from the star rating and the number of reviews.

No reviews from the last 12 months are shown.

From customer reviews

What customers consistently say

Recurring themes from 3 customer reviews on Checkatrade.

Good problem solvingQuoted from 2 reviews

diagnosed the problem and explained it to me. He subsequently successfully fixed it. · Checkatrade, 29 Apr 2022

Knowledgable and friendly -took time to explain in detail what he had found and answer all my questions. · Checkatrade, 23 Feb 2022

Clear communicationQuoted from 2 reviews

diagnosed the problem and explained it to me. · Checkatrade, 29 Apr 2022

took time to explain in detail what he had found and answer all my questions. · Checkatrade, 23 Feb 2022

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Source-listed gallery

Photos listed on Which? Trusted Traders

20 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

Boiler re-positioned outside within an insulated compartment

Professional staff

Greeting a customer

filters installed with all new appliances

commercial boiler room

new Vaillant boiler

Mains booster pump to 4 bar pressure

From Which? Trusted Traders

Opening hours

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Friday
8:30am–5pm
Sources

Where this information comes from

2 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked June 2026

About

In Bromley.

Services they list

Boiler installationBoiler repairGas safety testing and inspectionRadiators and central heatingBoiler servicingGas cooker installationGas emergenciesGas fire repair and servicingImmersion HeatersPower flushingUnderfloor heatingCentral heating systems (installation and servicing)

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

Bromley

The areas they list covering on a public directory; confirm they cover your address before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Instagram (opens in new tab) · Facebook (opens in new tab)

  • Emergency availability: emergency repairs

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on Gas Safe Heating & Plumbing Ltd before you contact them.

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Good to know

Common questions about Gas Safe Heating & Plumbing Ltd

Is Gas Safe Heating & Plumbing Ltd a legitimate business?

Gas Safe Heating & Plumbing Ltd has 432 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Gas Safe Heating & Plumbing Ltd?

Gas Safe Heating & Plumbing Ltd has 432 public reviews, averaging 5 out of 5, gathered across 2 review sources, 1 of which publish a rating. You can read the individual reviews and where each came from in the reviews section above.

How do I know Gas Safe Heating & Plumbing Ltd's reviews are genuine?

Gas Safe Heating & Plumbing Ltd's 432 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Gas Safe Heating & Plumbing Ltd qualified and accredited?

We hold 1 independently sourced credential for Gas Safe Heating & Plumbing Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

What does Gas Safe Heating & Plumbing Ltd specialise in?

Gas Safe Heating & Plumbing Ltd lists specialist services including Boiler installation, Boiler repair, Gas safety testing and inspection, Radiators and central heating, Boiler servicing, Gas cooker installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

How long has Gas Safe Heating & Plumbing Ltd been trading?

Gas Safe Heating & Plumbing Ltd has been reviewed on public sources since 2022.