Green Forest Carpentry Ltd

We hired Richard to fit our doors, with the clear agreement that he would return to resize them after our new flooring was installed. While he initially completed the fitting, he has completely failed to respond to any of my messages or calls to finish the job as promised. We are now left with doors that do not fit properly and are being forced to incur additional costs to have someone else complete the work. Very unprofessional and disappointing experience. I would not recommend his services.

Richard arrived to quote and was extremely professional. He give me a quote and we agreed a date for the project. I followed up by sending Richard a photograph of the door style I wanted, and as we are a 3 floor property, stated that they would have to be fire doors. Richard arrived with the wrong doors which weren’t fire doors. He stated that he couldn’t complete the job that day as he would need to source the correct doors. I tried to contact Richard multiple times and he eventually told me he was unable to complete the job. This was extremely disappointing and left us in the lurch.

Rich was fantastic - very attentive to the job - problem solved when needed and came back a second time to finish as we had ordered an incorrect item. He is friendly and efficient, I would definitely recommend him and would use his services again in the future.

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