“Plumber turned up very promptly.” · Checkatrade, 11 Mar 2026
“Came on time agreed” · Checkatrade, 11 Mar 2026
Public evidence profile
Into Plumbing and Heating Ltd
Emergency callout
Central Heating Repair, Plumber
No Trust Score yet
- Rated 4.9 from 121 reviews
- 19 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for these jobs:
- Central Heating Repair
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 99 customer reviews on Checkatrade.
Respectful and tidy in your home: “didn't even leave any mess for us to clear up.” · Checkatrade, 29 Jan 2026
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade121 reviews · 4.9 avg
Highlights
“An excellent firm. Plumber turned up very promptly. Very polite and professional. All work required explained and quotes very competitive. All in all a very happy experience and will definitely be using INTO plumbing and heating in the future if work required in our new house.”
“100% recommendations to friends and family. Came on time agreed… done the job clean efficient and professional. Thanks”
“My heating stopped working an had few people out who claim to be heating enginner saying from I need a new boiler to a power flush Darren turned up and within the 2 hours he ended up being here had our heating working explaining what the was doing as he did it. I felt Confident in what he was doing. And I got results . I have now had one of his men replace my boiler power flush my system a few months after because it was old Not because it was the issue. Into plumbing and Heating experts in their field”
Detailed reviews
These are the individual reviews we hold for Into Plumbing and Heating Ltd, including the highlights above. The 121 headline total is the review volume reported across public review sources.
Darren came out and quoted a boiler, omg never meet a tradesman’s with such personality and customer service, he wanted to know what we want to achieve question no one had asked us before . We agreed based on Darren he sent and engineer to install who was clean tidy a courteous an also spoke highly of the company they worked for probably the best trade company I’ve ever dealt with
Reliable and Professional Plumbing Service
The service provided by INTO PLUMBING AND HEATING LTD was professional and well-organized from start to finish. The plumbing work was completed efficiently, and everything was left clean and tidy afterward. Communication was clear, timings were kept as promised, and the quality of work met expectations. A dependable plumber that can be confidently recommended for future plumbing needs.
A skilled man responded to my request in a timely and friendly manner, and I was really relieved when they came to apply his skills and experience in the bathroom, where a sink pipe had come loose. The floor will no longer be covered in water! Additionally, he promptly adjusted the cistern's handle, which was at an inconvenient angle, and fixed the loose tap. For me, "No Rogue Traders Here" into plumbing was a breath of fresh air, and the company and office staff were delighted to assist me with any questions I had.
Second time we've used Into Plumbing and heating the first reason is that they were very good last time, why ? Because they listened and understood exactly what we were asking and followed instructions to the letter which was vital for us and our vulnerable relative in Chelmsford First visit was for a leak coming through the ceiling , this second visit was a heating issues and again Into were brilliant. Clear consice communication open and honest about their rates, customer service excellent Summary...100% consistency and peace of mind for us. Thanks once again.
Such a great team! Quick to diagnose the issue and round at the property within a few hours. Very friendly and helpful staff, on the phone and in person - highly recommend.
Read the other 10 detailed reviews on this pageShow fewer reviews
New Vaillant boiler installed after my very old one broke down. Absolutely excellent service. Quickly sent an engineer to check safety of the old boiler. Admin staff were really helpful and made an effort to get the installation done quickly. Competitive price. Thoroughly professional work, didn't even leave any mess for us to clear up. I would happily recommend them.
The plumbing and heating work was completed efficiently and to a high standard. Everything was handled in a professional manner, from the initial inspection to the final checks. The system has been running smoothly since the visit, and the overall service felt reliable and well-organized.
Verified by Checkatrade
A call to Darren for help with a constant running tap and within 4 hours I had shiny new taps fitted he had sourced for a more challenging basin and Tom was round fitting them! Great service and friendly too. Will use again and recommend.
Verified by Checkatrade
I arranged for an annual service on my Viessmann boiler with this company. I was told they knew Viessmann boilers before I booked the service. When the engineer arrived I asked him if he had worked on Veismann boilers he informed me that he hadn’t worked on one before. The service was rushed, finished in under 30 minutes, and key checks like burner cleaning weren’t done. Disappointing and unprofessional.
Verified by Checkatrade
Great comunication, fantastic work and very pilite young man too.
Verified by Checkatrade
The work was carried out in a friendly and informed manner. Luke, the operative, was really helpful and friendly and cleaned up after himself. We are very happy with the service.
Verified by Checkatrade
Price was competitive and it was a local company for me. Very quick and easy gas capping. Would recommend.
Verified by Checkatrade
Very professional and friendly service. A relatively small job to move a central heating drain point but done without issue.
Verified by Checkatrade
Engaged this company to move a central heating drain port from one side of property to the other. The guys were friendly and completed the job fully as I had asked. Would use again.
Verified by Checkatrade
Darren was really quick to reply to my messages. He arrived on time and identified the issue with our boiler really quickly. He gave advice and didnt recommend any unnecessary work - just what was needed. Really recommend them!
Local context
Rated 4.9, in line with the local average for plumbers in Chelmsford
Across 161 plumbers in Chelmsford, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Chelmsford, Essex.
Services they list
Air Source Heat Pump Installation - ASHPAir Source Heat Pump Servicing / Repair - ASHPBathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
ChelmsfordEssex
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Into Plumbing and Heating Ltd before you contact them.
Run Cowboy Checker →Independent checks
About this business
Steadily reviewed19 reviews in the last 12 months, in line with their long-term review pace of about 20 a year.
Good to know
Common questions about Into Plumbing and Heating Ltd
Is Into Plumbing and Heating Ltd a legitimate business?
Into Plumbing and Heating Ltd has 121 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Into Plumbing and Heating Ltd?
Into Plumbing and Heating Ltd has 121 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Into Plumbing and Heating Ltd's reviews are genuine?
Into Plumbing and Heating Ltd's 121 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Into Plumbing and Heating Ltd had recent public reviews?
Into Plumbing and Heating Ltd has 19 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Into Plumbing and Heating Ltd specialise in?
Into Plumbing and Heating Ltd lists specialist services including Air Source Heat Pump Installation - ASHP, Air Source Heat Pump Servicing / Repair - ASHP, Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets. If your job is one of these, look for it in their listed services or ask them to confirm for your project.