Public evidence profile · Checked June 2026

Pearce Boilers & Bathrooms Ltd

PlumberWest Wickham5.087 reviews · 1 independent public source
Credentials & registries
Which? Trusted Trader
Trust Score
55out of 100
Good record, gaps to check
  • Rated 5.0 from 87 reviews
  • Reviewed 6 months ago

Worth checking: WaterSafe

How this score is worked out
Rating5.0 / 5
Review volume87
Independent sources1 independent public source
Credentials1 credential shown

How this score is made up

What customers say39.9 of 60
Independent checks8.8 of 30
Track record6.5 of 10
See the independent checks
  • Licences and credentials0.6 of 8.3
  • Ways to reach them8.3 of 8.3
  • Reviewed on more than one site0 of 6.2
  • Registered company details0 of 4.1
  • Photos of their work0 of 2.1
  • Industry recognition0 of 1

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

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Trust at a glance

What we can verify about Pearce Boilers & Bathrooms Ltd

1 check

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for Pearce Boilers & Bathrooms Ltd
Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
87 reviews in public evidenceReviewed on public review sources since 2023Most recent review
Customers often mention
  • Tidy & cleanMentioned in 40% of reviews we've read
  • Friendly & politeMentioned in 36% of reviews we've read
  • PunctualMentioned in 28% of reviews we've read
Where these reviews are published
  • Which? Trusted Traders87 reviews · 5.0 avg

Highlights

Harry fitted a shower pump for us. He visited first to check our set up. Then communicated well confirming that he had ordered the pump and his likely fit dates dependent on its delivery. Once received he confirmed our date arriving promptly in the morning. We found Harry to very knowledgeable on pump types, water pressure and pipe works, troubleshooting any issues he found and explaining his actions. We felt very comfortable having him in our home and are delighted to have found a plumber we would use again in the future

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Required a complete bathroom refurbishment . Throughout the duration of the renovation Harry was punctual, approachable, courteous and extremely helpful with any queries we had. We found his advice invaluable when choosing items required for the renovation. Harry and Ro were on hand to guide us throughout the process ensuring it ran smoothly. The work carried out was done to a very high standard; we are very pleased with the result. We would highly recommend this company. A big Thank you to Harry, Ro and Jason the tiler. We will definitely consider this company again for upcoming projects.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

I recently had a new bathroom and toilet installed by Pearce Bathrooms, and I couldn’t be happier with the work carried out. From start to finish, the service was excellent—fast, efficient, and completed to a high standard. Harry was incredibly knowledgeable, offering insightful suggestions that improved the overall design and functionality of the space. His attention to detail was clear in every aspect of the installation, and the workmanship was top-notch. On top of his expertise Harry was a pleasure to work with—personable, professional, and always happy to answer any questions I had. The whole process was smooth and stress-free, and the end result exceeded my expectations. I highly recommend Pearce Bathrooms to anyone looking for high-quality bathroom installation.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Detailed reviews

These are the individual reviews we hold for Pearce Boilers & Bathrooms Ltd, including the highlights above. The 87 headline total is the review volume reported across public review sources.

Customer in Greater London5.0 / 5 ·

Several years ago Pearce Boilers and Bathrooms replaced our boiler. Last year they replaced a bedroom radiator at short notice. Recently we had a leak at the bathroom sink. The same day we rang Ro for help Harry came to investigate, taking shoes off at the door without being asked as usual! As soon as we had chosen, ordered and received new taps for the sink and bath Harry came to replace them on the day we had arranged. We had been told the curved bath panel would need to be removed and as it is a few years old it would be brittle and could crack. No damage occurred as Harry works carefully! The old bath tap base covered a larger area than the new one. All stains around the old tap area were removed and on both the bath and sink there is no evidence of the old taps. Everything was clean and tidy when Harry left. It is very reassuring to have this family business a phone call away. Everything is dealt with very efficiently by Ro and all work is carried out very professionally by Harry ……. so pleased I’ve finally given a review to highly recommend this family business!

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

I am very pleased with the wonderful job they did on my bathroom. Harry was very efficient, listening to my requests, with Ro going out of her way to find everything I wanted. I would highly recommend them

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Harry, working on his own, did an excellent job removing our bath and replacing it with a walk-in shower. Ro went on a successful mission to find new tiles, for the area exposed by the removal of the bath, that matched the existing ones as closely as possible. We are really pleased with the end result and we would always give contact details for the Pearce family to anyone who asks if we can recommend a plumber/bathroom fitter. Best wishes to Steve for a full recovery following his ankle op. and this was not only done efficiently, but the quote remained unchanged. At the end of each day Harry left everything clean and tidy and, at my request, kindly left the 'clingfilm' on the stairs (there are to be further workmen over the next few weeks.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

We chose Pearce Boliers & Bathrooms to renovate our bathroom following a recommendation from one of our neighbours. From start to finish we were very impressed with the service we received. Communication with Ro at the planning stage was efficient and clear with good advice from Steve on the best layout for our new bathroom. Harry and Pete were punctual, polite and very considerate during the build. Our house was left as tidy as possible at the end of each day which we really appreciated. It felt like everyone was trying to do the best job possible and that shows in the quality of the work. We are very happy with the final results and have no hesitation recommending Pearce Boilers & Bathrooms. They are the friendliest and most professional tradespeople we have ever used.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

I am delighted with my new bathroom. Harry worked extremely hard to get it done in the shortest time possible. It has been much admired by family and friends and I would not hesitate to recommend Pearce to other customers.

Which? Trusted Traders
Read the other 10 detailed reviews on this page
Customer in Greater London5.0 / 5 ·

Harry supplied and fitted a new kitchen mixer tap as the old one was leaking. Harry arrived spot on time and completed the job quickly and efficiently with no mess, he even had a look at a shower we thought we might have a problem with and gave us good advice about what to do with it. Invoice was emailed and clear very happy with the price.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Harry replaced our bathroom shower, an outside tap isolator and taps in the kitchen and bathroom. Steve performed the initial assessment and remembered his fitting of the old shower some 20 years ago! Both of them explained clearly what was required and what the options were. After we had agreed the budget the job was scheduled immediately the specified shower was available. Harry worked very quietly and efficiently, keeping us informed of progress and explaining where appropriate what he had done. All working areas were left clean and tidy and he insisted that we turned the shower and taps on in his presence so that we could see they worked properly whilst he checked again that none of the joins leaked. All communication was very prompt and helpful. An excellent job performed in a very pleasant manner.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Was delighted to discover Pearce were still in business having originally fitted my bathroom many years ago. Had an issue with the shower valve that had developed a leak after several years. Good communication and arrived on schedule to replace the valve and make good. Very polite and courteous at all times. Would definitely recommend!

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Steve and Harry Pearce have proved themselves to be excellent in every respect over the past 7 years. It started with a small job - replacing an outside tap. Since then they have taken care of all our plumbing needs including fitting a new boiler and servicing it, new taps, leaks and recently a new shower and kitchen sink plug holder! They come on time, work diligently and ‘go the extra mile’ to ensure high workmanship and completion. Communication is also excellent. Ro keeps you in the loop about their reasonable costs and what is happening. It is very useful to be able to send photos and videos of the problem. Paperwork is prompt. They like to take care of their customers!

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

We are delighted with the results of Pearce’s renovation of our bathroom and water softener installation. The work was carried out with minimum inconvenience to us. The quality of the work is excellent. There were many little extras that were needed which were carried out with excellent cooperation. We would highly recommend them for hassle free, competent and professional work.

Which? Trusted Traders
Which? Trusted Traders Consumer5.0 / 5 ·

They were fantastic, very mindful of detail down to the last tile. Everything was spot on and they did a great job. They were right on time and inspected it afterwards. A family firm who I'd recommend wholeheartedly.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

I needed a plumber, quick, and we all know what a minefield that can be. Fortunately, Pearce was recommended by a close friend, they had had their bathroom completely refurbished and were very satisfied with both the quality of the work and the price, so I took a chance and called them. Harry came round that day but could not do the job as the taps (that needed replacing) were not in stock anywhere locally. The company was also in the middle of a bathroom fitting and were very busy, but still found time to fit me in. Although he was very busy, Harry came round early in the morning of the 13th and fitted the new taps meaning we were able to shower again, and when the invoice arrived I was pleasantly surprised, a much better price than I expected. He really is a personable man, polite, helpful and knowledgeable. It is our intention to have our bathroom refitted in the new year and I don't think there is any doubt who will be getting the job! I have absolutely no qualms about whole heartedly recommending them.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

I was completely satisfied with the work that was carried out they did a first rate job. They were very careful and when they had finished for the day they cleaned up and my home was spotless. They explained what they were going to do and had a very good eye for detail so the whole job was perfect. They were very helpful and did a few other jobs for me that was not part of the bathroom. They would be my first choice every time.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Having returned from holiday, it is incumbent upon me to recommend this small family firm, who have done work for me on other occasions in the past. This company really care about the quality of their work and use competent, experienced tradesmen who really know their trade. From the original quote to the finish of the job Pearce boilers and bathrooms has provided excellent advice. They care about their customer from initially laying protective plastic sheeting and being clean and tidy during the work. Their polite, unobtrusive workmen are totally trustworthy and professional. It is a pleasure to have workmen in the house who take such pride in every aspect of the job. My wife and I are thoroughly delighted with the finished job and have no hesitation in recommending this company to anyone who is considering employing them.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Boiler failed annual service & needed to be replaced. Tested the water with large, well-known corporate outfit which proved to be pushy & robot-like in its approach. WHICH? guided me to very well-regarded, nearby Pearce Boilers & Bathrooms Ltd. THEY certainly lived up to their billing. They carried out a preliminary survey & gave me sound advice about boiler installation & positioning. I'd asked for a new shower to be put in too, pending the renovation of my bathroom (which Pearce will also do), & they worked this into their schedule. The installation proceeded bang on schedule & budget (a deposit was paid in advance). Bearing in mind that the work was carried out in an awkward, unmodernised '1940s' house - south-facing - during the hottest days of the year, the overall progress was remarkably smooth. Despite all, the guys were cheerful & uncomplaining. Throughout, my lay (read 'naive') questions were fielded with clear, sympathetic answers (& considerable patience) obviously born of long experience. That high quality of communication has carried over into the after-sales service I've received. I'd stress that all this has been done in the manner with which I am most comfortable. Namely, with friendly courtesy & consideration (& some well-timed laughs). In short, Pearce exemplify what are perhaps now 'old-school' values PLUS bang-up-to-date technical competence of the highest order.

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Local context

Rated 5.0, above the local average for plumbers in West Wickham

Across 17 plumbers in West Wickham, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Source-listed gallery

Photos listed on Which? Trusted Traders

19 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

From Which? Trusted Traders

Opening hours

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Friday
9am–5pm
Sources

Where this information comes from

1 named public source

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked June 2026

About

Pearce Boilers and Bathrooms Ltd is a family owned, family run bathroom installation and heating business, with over 40 years experience in the plumbing and heating industry. Over the years we have installed plumbing and heating in over 150 new build properties, from six bedroom luxury homes to one bedroom purpose built flats and worked in thousands of domestic dwellings. The majority of our work is through recommendation, with many of our customers staying with us for over 25 years. We pride ourselves in the installation of bespoke bathrooms and strive to include a few extra special touches to make a bathroom personal for the customer. We do not sub-contract our work so you will always see the same team. We are always happy to give advice and welcome feedback from previous customers.

Services they list

Unvented cylinder installation and maintenanceBoiler installationBoiler servicingBoiler repairRadiators and central heatingBathroom refurbishmentWet roomsBathroom design servicesCentral heating systems (installation and servicing)

Listed on public sources or the business's own website; check directly that they cover your job before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Photo gallery (opens in new tab)

  • Good to know: Free quotes · Family-run

Accreditations it displays. Confirm each is current on the official register before you hire:

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Your own checks

What to check before you hire

Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

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Good to know

Common questions about Pearce Boilers & Bathrooms Ltd

Is Pearce Boilers & Bathrooms Ltd a legitimate business?

Pearce Boilers & Bathrooms Ltd has 87 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Pearce Boilers & Bathrooms Ltd?

Pearce Boilers & Bathrooms Ltd has 87 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Pearce Boilers & Bathrooms Ltd's reviews are genuine?

Pearce Boilers & Bathrooms Ltd's 87 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Pearce Boilers & Bathrooms Ltd qualified and accredited?

We hold 1 independently sourced credential for Pearce Boilers & Bathrooms Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

What does Pearce Boilers & Bathrooms Ltd specialise in?

Pearce Boilers & Bathrooms Ltd lists specialist services including Unvented cylinder installation and maintenance, Boiler installation, Boiler servicing, Boiler repair, Radiators and central heating, Bathroom refurbishment. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

How long has Pearce Boilers & Bathrooms Ltd been trading?

Pearce Boilers & Bathrooms Ltd has been reviewed on public sources since 2023.