Public evidence profile

Pleasant Plumbers Limited

PlumberLondon4.95 reviews · 3 independent public sources
Credentials & registries
Which? Trusted Traders
Companies House
Active incorporated business
Trust Score
39out of 100
Building a public record

39 out of 100, with a caution: newest review we found is from May 2024. Weigh that age against the score.

  • Rated 4.9 from 5 reviews
  • 1 credential shown

Newest review May 2024

Worth checking: WaterSafe

How this score is worked out
Rating4.9 / 5
Review volumeLow · 5
Independent sources3 independent public sources
Credentials1 credential shown

How this score is made up

What customers say21.1 of 60
Independent checks13 of 30
Track record5.1 of 10
See the independent checks
  • Licences and credentials0.6 of 8.3
  • Ways to reach them8.3 of 8.3
  • Reviewed on more than one site0 of 6.2
  • Registered company details4.1 of 4.1
  • Photos of their work0 of 2.1
  • Industry recognition0 of 1

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Call 0800 046 1000
Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.9out of 5
5 reviews in public evidenceMost recent review
Where these reviews are published
  • Which? Trusted Traders5 reviews · 4.9 avg

Detailed reviews

Customer in Greater London
Customer recommends this business

Competent, tidy and on time... Lives to its name!

Ash contacted me in advance of his visit for a full boiler maintenance, in order to inquire about the specific model so that he could be prepared/bring any relevant parts. He arrived on time and set out to work in a clean and diligent way. When he was done, we had a conversation of what he had done and likely future needs. No sharp intake of breath or mumbo jumbo! I received a certificate by e-mail the day after his visit. The invoice was also electronic and settlement online took seconds. Ash was also personable and very easy to deal with, before during and after his visit. Highly recommended. When asking for an estimate, simply check if VAT is included or not.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Which? Trusted Traders Consumer5.0 / 5 ·

Endorsement Reference

I have used several plumbers over the years for various businesses. I only came across Pleasant Plumbers recently but they have been by far the best and the only one I will use going forward as they are punctual, transparent and not a rip off! I recently had some boiler work done and I'm very satisfied.

Which? Trusted Traders
Which? Trusted Traders Consumer5.0 / 5 ·

Endorsement Reference

Carried out a power flush, replaced leaking valve, replaced radiator. All done very efficiently.

Which? Trusted Traders
Which? Trusted Traders Consumer5.0 / 5 ·

Endorsement Reference

we had a kitchen tap changed by pleasant plumbers. good service and puts the customer first!

Which? Trusted Traders
Which? Trusted Traders Consumer4.7 / 5 ·

Endorsement Reference

Our boiler stopped working over the weekend. I contacted Ash who was able to identify the problem over a few WhatsApp calls, turns out one of the electrical units was faulty he picked up the piece on his way over and fixed it right away

Which? Trusted Traders
Local context

Rated 4.9, in line with the local average for plumbers in London

Across 1281 plumbers in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Companies House registration

Active incorporated business

Active

PLEASANT PLUMBERS LIMITED is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal namePLEASANT PLUMBERS LIMITED
Company number14188989
Incorporated
Registered activityPlumbing & heating installation
Run by2 directors (longest-serving director appointed in 2023)
Previously traded asADVICE DIRECT LIMITED (until 2023)
Official checkOn the public register

Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 4 years on the register also points to an established business rather than a brand-new one.

Source-listed gallery

Photos listed on Which? Trusted Traders

1 photo

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

From Which? Trusted Traders

Opening hours

Open 7 days a week

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Sunday
12am–11:59pm
Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Review sources

Business and public registers

Check dates vary by source. Where we hold a date, the check shows it.

About

At Pleasant Plumbers, we understand the frustration and disappointment that can result from unscrupulous practices. That's why we are committed to being a beacon of integrity within the plumbing and heating industry. Our core mission is to redefine the standards of trust and reliability by putting the customer at the forefront of everything we do. With over a decade of experience in the sector, we bring a wealth of expertise to every project. Whether it's serving residential, luxury residential, or commercial properties, we approach every job with honesty and transparency, ensuring that you receive the quality service you deserve. What truly sets us apart is our unwavering dedication to providing you with a plumbing and heating experience that is trustworthy, transparent, and dependable. We believe in complete honesty in our dealings, clear communication at every step, and a commitment to delivering solutions that not only meet but exceed your expectations.

Services they list

Boiler installationBoiler repairBoiler servicingGas cooker installationGas emergenciesGas fire repair and servicingGas safety testing and inspectionImmersion HeatersPower flushingRadiators and central heatingUnderfloor heatingEmergency plumbing services

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

London

The areas they list covering on a public directory; confirm they cover your address before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Instagram (opens in new tab) · Facebook (opens in new tab)

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Independent checks

About this business

A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
How long they've really been tradingOperating since at least 2022 (4 years), according to an independent source, not just their own word.
Company registered2022Website online since2023
Your own checks

What to check before you hire

Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on Pleasant Plumbers Limited before you contact them.

Run Cowboy Checker →
Good to know

Common questions about Pleasant Plumbers Limited

Is Pleasant Plumbers Limited a legitimate business?

Pleasant Plumbers Limited has 5 independent public reviews, rated 4.9 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Pleasant Plumbers Limited?

Pleasant Plumbers Limited has 5 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Pleasant Plumbers Limited's reviews are genuine?

Pleasant Plumbers Limited's 5 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Pleasant Plumbers Limited qualified and accredited?

We hold 1 independently sourced credential for Pleasant Plumbers Limited, including Which? Trusted Traders. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Traders is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

Is Pleasant Plumbers Limited a registered business?

PLEASANT PLUMBERS LIMITED is a registered business on Companies House (company number 14188989), incorporated 22 Jun 2022, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.

What does Pleasant Plumbers Limited specialise in?

Pleasant Plumbers Limited lists specialist services including Boiler installation, Boiler repair, Boiler servicing, Gas cooker installation, Gas emergencies, Gas fire repair and servicing. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

When was Pleasant Plumbers Limited's website registered?

Pleasant Plumbers Limited's website has been online since 2023, according to the public domain registry. This dates the website, not necessarily when the business began trading.

Compare your options

More plumbers in London

These options match the same trade in London. Compare the public evidence on each profile before you decide.

See all plumbers in London