On the face of it, it was an easy job, and I was quoted a fair price. However it turned out to be difficult due to space restrictions and badly fitted existing pipe work. I suspect the job took an hour and a half longer than it should have done, and I asked if there was an extra labour charge, but Jake and Dom told me the price quoted was the price I paid, and that was just the way some jobs were. I would say, polite, trustworthy and reliable, they clearly are very professional and I can absolutely recommend them and the company. Many thanks guys.
Public evidence profile
Prestige Plumbing East Kent
Emergency callout
Plumber
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade5 reviews · 5.0 avg
Detailed reviews
Very pleased with Jake and Dom’s service and high quality of work. Both were very responsive from the beginning, we texted and had a phone call and my job was started within a couple of days. They were polite and offered to take their shoes off when arriving at my property, and cleaned up after the work was complete - which I really appreciated. When fitting items in the bathroom, they asked me where and how I wanted things done before going ahead and fitting. The job itself was completed efficiently and on time. Very happy to recommend this company.
Local context
Rated 5.0, above the local average for plumbers in Canterbury
Across 103 plumbers in Canterbury, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGeneral PlumbingPipe FitterPlumbing RepairsRadiator InstallationRadiator RepairRadiator Thermostat Valve InstallationRadiator Thermostat Valve RepairShower Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
CanterburyKent
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Prestige Plumbing East Kent before you contact them.
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Common questions about Prestige Plumbing East Kent
Is Prestige Plumbing East Kent a legitimate business?
Prestige Plumbing East Kent has 5 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Prestige Plumbing East Kent?
Prestige Plumbing East Kent has 5 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Prestige Plumbing East Kent's reviews are genuine?
Prestige Plumbing East Kent's 5 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Prestige Plumbing East Kent specialise in?
Prestige Plumbing East Kent lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, General Plumbing, Pipe Fitter. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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