Had jim around mine to do several plumbing jobs. He was very polite, organised and completed all the work quickly and efficiently. He kept his work space tidy and left minimal mess after the job was finished. I would definitely recommend and I'll 100% be using him again.
Public evidence profile · Checked May 2026
Pro active Plumbing & Services Ltd
Trust Score
70out of 100
- Rated 5.0 from 482 reviews
- Reviewed 7 months ago
How this score is worked out
Rating5.0 / 5
Review volume482
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say52.2 of 60
Independent checks12.4 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Customers often mention
Where these reviews are published
- Checkatrade482 reviews
Detailed reviews
These are the individual reviews we hold for Pro active Plumbing & Services Ltd, including the highlights above. The 482 headline total is the review volume reported across public review sources.
James did an excellent job for us and I would definitely use him again.
Responded quickly to work enquiry. Did a drop by to ensure access to outside stop tap prior to commencing work, and advised of steps to take with water supply to allow access when blocked. Quickly replaced the existing stop tap with new materials
Local context
Rated 5.0, above the local average for plumbers in Newcastle upon Tyne
Across 154 plumbers in Newcastle upon Tyne, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 5 customer reviews on Checkatrade.
Respectful and tidy in your home: “He kept his work space tidy and left minimal mess after the job was finished.” · Checkatrade, 7 Jan 2026
“completed all the work quickly and efficiently.” · Checkatrade, 7 Jan 2026
“Quickly replaced the existing stop tap with new materials” · Checkatrade, 12 Jul 2024
“completed all the work quickly and efficiently.” · Checkatrade
“Responded quickly to work enquiry.” · Checkatrade, 12 Jul 2024
“Responded quickly to work enquiry.” · Checkatrade, 12 Jul 2024
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
Plumber in Newcastle upon Tyne, Tyne and Wear.
What this business says about itself
From their own website
What this business says about itself
See their work: Photo gallery (opens in new tab)
- Emergency availability: 24/7
- Experience they state: 26 years
- Team: team with 26 years experience
- Areas served: Newcastle
- Good to know: Free quotes · Fixed pricing
Accreditations it displays. Confirm each is current on the official register before you hire:
- City & Guilds qualified · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Website online sinceTheir website domain has been registered since 2025, according to the public domain registry. This dates the website, not necessarily the business.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Pro active Plumbing & Services Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Pro active Plumbing & Services Ltd
Is Pro active Plumbing & Services Ltd a legitimate business?
Pro active Plumbing & Services Ltd has 482 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Pro active Plumbing & Services Ltd?
Pro active Plumbing & Services Ltd has 482 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is Pro active Plumbing & Services Ltd rated on reliability and quality?
On Checkatrade, customers rate Pro active Plumbing & Services Ltd by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where Pro active Plumbing & Services Ltd is strongest, not just the overall average.
How do I know Pro active Plumbing & Services Ltd's reviews are genuine?
Pro active Plumbing & Services Ltd's 482 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What areas does Pro active Plumbing & Services Ltd cover?
They state on their own website that they cover Newcastle. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
When was Pro active Plumbing & Services Ltd's website registered?
Pro active Plumbing & Services Ltd's website has been online since 2025, according to the public domain registry. This dates the website, not necessarily when the business began trading.