Public evidence profile

Robinson Heating and Plumbing Services Ltd

PlumberChatham5.068 reviews · 3 independent public sources
Emergency callout
Central Heating Repair, Plumber
Credentials & registries
3 credentials shown

No Trust Score yet

  • Rated 5.0 from 68 reviews across 2 review sources
  • 12 reviews in the last 12 months

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

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Trust at a glance

What we can verify about Robinson Heating and Plumbing Services Ltd

2 checks

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for Robinson Heating and Plumbing Services Ltd
From Checkatrade

Emergency callout

Lists emergency callout on Checkatrade for these jobs:

  • Central Heating Repair
  • Plumber

This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.

From customer reviews

What customers consistently say

Recurring themes from 128 customer reviews across 2 review sources.

Respectful and tidy in your home: the next thing did was laid new floor coverings all the way up stairs, that was before any tools or equipment appeared. · TrustATrader, 2 Jan 2024

Quality of the workQuoted from 3 reviews

The work was completed to a high standard, and they left the area spotless. · Checkatrade, 16 Feb 2026

The work was completed to a high standard · TrustATrader, 8 Jan 2026

I have been very satisfied in terms of transparency, advice, cost and quality of workmanship. · TrustATrader, 19 Mar 2020

Reliable and punctualQuoted from 3 reviews

They arrived on time · TrustATrader, 8 Jan 2026

They turn up promptly · TrustATrader, 10 Oct 2023

Arrived on time · TrustATrader, 16 Jan 2020

Credentials and checks

Credentials, licences and vetting

Credentials and associations

Credentials and memberships

3

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

From TrustATrader

TrustATrader profile facts

Insurance listed on TrustATrader:

  • Source-listed cover: M&DH Insurance Services Ltd; verified 19 Dec 2024

This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.

Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
68 reviews in public evidence12 reviews in the last 12 monthsReviewed on public review sources since 2019Most recent review Cross-checked across 2 review sources
Customers often mention
  • Friendly & politeMentioned in 45% of reviews we've read
  • Fast & efficientMentioned in 28% of reviews we've read
  • ProfessionalMentioned in 27% of reviews we've read
Where these reviews are published
  • TrustATrader62 reviews · 5.0 avg
  • Checkatrade6 reviews · 5.0 avg

Highlights

I cannot fault the service these guys provide. I was very impressed how quickly they replaced my 98 year old mums gas boiler at very short notice .Everything from job quotation to finishing the installation was completed within 4 days . They were very polite and considerate to my mum , and took care to keep her house clean and tidy both during and after the job was finished . The installation was very competitively priced . A very professional company and would definitely recommend them to family and friends.

MichaelTrustATrader5.0 rating

Very pleased with the process of finding a plumber, and the job was carried out effectively with no mess. would use again.

Geoff LCheckatrade5.0 rating

I have used Robinson heating for the past 5 years for smaller jobs, all being completed promptly, successfully, tidily and with a smile. My existing system stopped working on Friday, Toby arrived Saturday and provided a quote and by Thursday I had a new Combi boiler, new radiators and the old system fully removed. Great work from Luca and Joe. I cannot praise highly enough.

CustomerCheckatrade5.0 rating

Detailed reviews

Anonymous5.0 / 5 ·

My boiler broke down unexpectedly, Robinsons were able to send have an engineer out the very next day. Excellent speedy and efficient work! Highly recommend!

Checkatrade
Customer5.0 / 5 ·
Verified by Checkatrade

Great service from the company from start to finish gave clear timelines and remediation for the issue with my Boiler, friendly and efficient service would recommend!

Checkatrade
Aitana Reinoso5.0 / 5 ·

I recently had Robinson Heating and Plumbing service my boiler, and I couldn’t be happier with their work. The team was punctual, professional, and very knowledgeable. They quickly diagnosed the issue and fixed it efficiently. My boiler is now running perfectly. Highly recommend their services for anyone needing reliable heating and plumbing support.

TrustATrader
Mike5.0 / 5 ·

Not the first time using Robinson plumbing and heating but the guys do excellent work every time so I thought I’d finally leave a review. Very professional and knowledgeable, always top service and expertise. I would highly recommend Robinson hearing and plumbing to anyone.

TrustATrader
Jack Higgins5.0 / 5 ·

Great service as always, been using this company for a while. reliable, honest and good price would recommend

TrustATrader
Read the other 10 detailed reviews on this page
Louis Kennedy5.0 / 5 ·

Luca and his team delivered an exceptional service from start to finish. They arrived on time, were extremely friendly, and took the time to answer every question I had clearly and patiently. The work was completed to a high standard and the whole experience was stress-free. I wouldn’t hesitate to recommend Luca and his team to anyone looking for a reliable and professional plumber.

TrustATrader
Martina K5.0 / 5 ·

Was recommended to use Robinson Heating and Plumber by a friend who had work done, and had nothing but good things to say. The team did a thorough job, were easy to deal with, polite, efficient and solved the issue effectively. Very happy with their service and would recommend to anyone.

TrustATrader
Tarun5.0 / 5 ·

Top-tier service. Professional, efficient, and clearly knows their craft inside and out. Called in an emergency - if you want the job done right, this is the company to call. Exceeded every expectation.

TrustATrader
Greg5.0 / 5 ·

This company was recommended to me by a friend. I have used them on two occasions and on both occasions their work was carried out professionally. They were punctual, respectful of my property, they cleaned up after completing the work and priced competitively. A 5* job well done thank you.

TrustATrader
Kate5.0 / 5 ·

We screwed into two water pipes on Friday night and after leaving a message at around midnight for a call back in the morning we had someone over by midday Saturday! The guy that came over was lovely and explained everything he was going to do before doing it. He was so quick and made sure everything was working 100% before leaving. Would highly recommend to anyone! Thanks again for your help

TrustATrader
Alex5.0 / 5 ·

Fixed a broken value on water cylinder, quick and efficient work and very knowledge. One of the only plumbers to get back to me and were able to come out the same day to fix it which was really appreciated. If you're in Medway give them a call.

TrustATrader
Tracy5.0 / 5 ·

Prompt and efficient service from all guys. Polite, well mannered and considerate. Would recommend

TrustATrader
Claire5.0 / 5 ·

Connor arrived to sort out an issue with a thermostat. In addition to sorting out the problem he also answered all my questions regarding using the boiler and explained everything I needed to know. I have used this company before and on each occasion have been very happy with the work and with the very helpful and professional staff that they employ. In addition I think that the price is fair and they come out promptly. I wouldn’t hesitate to use them again- many thanks to Connor.

TrustATrader
Claire5.0 / 5 ·

Highly recommend this company for excellent service in all respects. I called in the morning requesting an appointment for a boiler service plus some radiator issues and was told there was availability later during the day which was perfect for me. ( had expected to have to wait for availability) LUCA and SID were polite and pleasant and took the trouble to explain everything and answer all my questions thoroughly. The price for the job was what had been quoted and was very reasonable . They respected my property and left everything neat clean and tidy. I am an older person and have sometimes felt a little vulnerable with unknown tradespeople but this was not the case with this company. Really decent guys - many thanks to you both.

TrustATrader
Ian4.7 / 5 ·

Had tap cartridges replaced for both cold taps in the bathroom which were heavily limescaled.. Conner arrived a couple of hours after phoning and explained my options clearly. He had to go out and get the parts and was back within 20 minutes and fitted the parts. All good... I will use this company again.

TrustATrader
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Local context

Rated 5.0, above the local average for plumbers in Chatham

Across 31 plumbers in Chatham, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

6 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

Robinson Heating and Plumbing Services Ltd has been vetted and approved by TrustATrader. Covering Kent

Services they list

Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12General PlumbingPipe Fitter

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

Chatham

The areas they list covering on a public directory; confirm they cover your address before you book.

What this business says about itself
From their own website

What this business says about itself

  • Emergency availability: 24/7

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on Robinson Heating and Plumbing Services Ltd before you contact them.

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Independent checks

About this business

Steadily reviewed12 reviews in the last 12 months, in line with their long-term review pace of about 9 a year.
How long they've really been tradingOperating since at least 2019 (7 years), according to an independent source, not just their own word.
Website online since2014First public review2019
Good to know

Common questions about Robinson Heating and Plumbing Services Ltd

Is Robinson Heating and Plumbing Services Ltd available for emergencies?

They advertise 24/7 availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.

Is Robinson Heating and Plumbing Services Ltd a legitimate business?

Robinson Heating and Plumbing Services Ltd has 68 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Robinson Heating and Plumbing Services Ltd?

Robinson Heating and Plumbing Services Ltd has 68 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Robinson Heating and Plumbing Services Ltd's reviews are genuine?

Robinson Heating and Plumbing Services Ltd's 68 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Robinson Heating and Plumbing Services Ltd had recent public reviews?

Robinson Heating and Plumbing Services Ltd has 12 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Robinson Heating and Plumbing Services Ltd qualified and accredited?

We hold 3 independently sourced credentials for Robinson Heating and Plumbing Services Ltd, including Gas Safe Register, TrustATrader Approved, Public liability insurance (verified by TrustATrader). Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.

What does Robinson Heating and Plumbing Services Ltd specialise in?

Robinson Heating and Plumbing Services Ltd lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, Gas Boiler Installation, Gas Boiler Servicing / Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.