“He was a pleasure to deal with, being friendly and thorough in his work” · Checkatrade, 5 Nov 2025
“They installed the boiler and radiators 8 years ago. We have had no problems.” · Checkatrade
Public evidence profile · Checked March 2026
Russell Haskins Heating & Plumbing Ltd
Credentials & registries
3 credentials shown
MCS certification
Certified for Air Source Heat Pump
Trust Score
74out of 100
- Rated 5.0 from 491 reviews
- Reviewed 9 months ago
How this score is worked out
Rating5.0 / 5
Review volume491
Independent sources2 independent public sources
Credentials3 credentials shown
How this score is made up
What customers say52.3 of 60
Independent checks16.7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials4.7 of 10.1
- Ways to reach them8.6 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details3.4 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 things checkedWhat we can verify about Russell Haskins Heating & Plumbing Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Credentials & registries3 credentials shownSee detail →MCS certificationCertified for Air Source Heat PumpSee detail →
See the full verification checklist for Russell Haskins Heating & Plumbing Ltd →From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
Credentials and checks
Credentials, licences and vetting
Credentials and associations
3Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Certification number
- NAP-65785
- Source checked
- 25 Jul 2026
- Source reference
- 2812322
- Member since
- 2022
- Source checked
- 11 Jul 2026
- Certification number
- NAP-65785
- Source checked
- 11 Jul 2026
Renewable energy
MCS renewable energy certification
Air Source Heat Pump
Eligible for the Boiler Upgrade Scheme grant (up to £7,500 towards a heat pump or biomass boiler).
Certificate NAP-65785, checked by NAPIT.
Areas covered: East Midlands, Eastern, London, North East, North West, Northern Ireland, Scotland, South East, South West, Wales, West Midlands, Yorkshire Humberside.
MCS is the government-recognised certification for renewable-energy installers, required to claim the Boiler Upgrade Scheme grant. It confirms what they're certified to install, not a review or a guarantee.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade491 reviews · 5.0 avg
Highlights
“Russell serviced my air source heat pump system and it was easy to book it in either him. He was a pleasure to deal with, being friendly and thorough in his work and very interesting to chat to.”
“Russell is highly experienced, reliable and competent gas professional. He did a fantastic job for us removing old system boiler and replacing with a new one, programming the smart thermostat and finishing off with power flushing all radiators. Russell took great care and effort to minimise disruption to us over three days and the new system works flawlessly. He even took responsibility to register product warranty and servicing plan on our behalf. I have no hesitation recommending Russell to anyone.”
Detailed reviews
These are the individual reviews we hold for Russell Haskins Heating & Plumbing Ltd, including the highlights above. The 491 headline total is the review volume reported across public review sources.
Russell serviced my air source heat pump system and it was easy to book it in either him. He was a pleasure to deal with, being friendly and thorough in his work and very interesting to chat to.
Russell is highly experienced, reliable and competent gas professional. He did a fantastic job for us removing old system boiler and replacing with a new one, programming the smart thermostat and finishing off with power flushing all radiators. Russell took great care and effort to minimise disruption to us over three days and the new system works flawlessly. He even took responsibility to register product warranty and servicing plan on our behalf. I have no hesitation recommending Russell to anyone.
Local context
Rated 5.0, in line with the local average for plumbers in Sutton
Across 141 plumbers in Sutton, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
4 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Business and public registers
Public evidence last checked March 2026
About
Central heating in Sutton.
Services they list
Air Source Heat Pump Installation - ASHPAir Source Heat Pump Servicing / Repair - ASHPGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Sutton
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Russell Haskins Heating & Plumbing Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Russell Haskins Heating & Plumbing Ltd
Is Russell Haskins Heating & Plumbing Ltd a legitimate business?
Russell Haskins Heating & Plumbing Ltd has 491 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Russell Haskins Heating & Plumbing Ltd?
Russell Haskins Heating & Plumbing Ltd has 491 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Russell Haskins Heating & Plumbing Ltd's reviews are genuine?
Russell Haskins Heating & Plumbing Ltd's 491 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Russell Haskins Heating & Plumbing Ltd qualified and accredited?
We hold 3 independently sourced credentials for Russell Haskins Heating & Plumbing Ltd, including MCS, TrustMark, Microgeneration Certification Scheme. Each is attributed to the body that issued it in the credentials section. For example, MCS is the government-backed standard for renewable-energy installers (heat pumps, solar), and what unlocks grants like the Boiler Upgrade Scheme.
Is Russell Haskins Heating & Plumbing Ltd MCS-certified for renewable energy?
Russell Haskins Heating & Plumbing Ltd is MCS-certified for Air Source Heat Pump. MCS is the government-recognised certification for renewable-energy installers, and is what lets them claim the Boiler Upgrade Scheme grant towards a heat pump or biomass boiler. It confirms what they are certified to install, not a review or a guarantee.
What does Russell Haskins Heating & Plumbing Ltd specialise in?
Russell Haskins Heating & Plumbing Ltd lists specialist services including Air Source Heat Pump Installation - ASHP, Air Source Heat Pump Servicing / Repair - ASHP, Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.