“We recently had a water softener fitted into our home by Southern Softflow. The initial visit to discuss options was really helpful and we decided to go for the recommended option. We then made an appointment to have the system fitted a week later. The staff we dealt with were very professional and helpful and worked though a couple of practical issues when installing the system. The difference in our water is amazing. It’s so soft! Hair and skin feels very different and the bathrooms look cleaner. Would definitely recommend.”
Public evidence profile
Southern Softflow Ltd
Trust Score
63out of 100
- Rated 5.0 from 473 reviews
- Reviewed 6 months ago
How this score is worked out
Rating5.0 / 5
Review volume473
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say51 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade473 reviews
Highlights
“Great experience with Southern Softflow, We are new to east Dorset but the hard water was obvious from the start. Using a local supplier is alway preferable and they visited to assess the installation, gave great advice on running costs and followed up with installation in a few days that was conducted thoughtfully and with care. Happy to recommend them.”
Detailed reviews
These are the individual reviews we hold for Southern Softflow Ltd, including the highlights above. The 473 headline total is the review volume reported across public review sources.
We recently had a water softener fitted into our home by Southern Softflow. The initial visit to discuss options was really helpful and we decided to go for the recommended option. We then made an appointment to have the system fitted a week later. The staff we dealt with were very professional and helpful and worked though a couple of practical issues when installing the system. The difference in our water is amazing. It’s so soft! Hair and skin feels very different and the bathrooms look cleaner. Would definitely recommend.
Great experience with Southern Softflow, We are new to east Dorset but the hard water was obvious from the start. Using a local supplier is alway preferable and they visited to assess the installation, gave great advice on running costs and followed up with installation in a few days that was conducted thoughtfully and with care. Happy to recommend them.
Local context
Rated 5.0, in line with the local average for plumbers in Wimborne
Across 19 plumbers in Wimborne, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“The initial visit to discuss options was really helpful” · Checkatrade, 1 Feb 2026
“they visited to assess the installation, gave great advice on running costs” · Checkatrade, 24 Oct 2025
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Household water treatment in Wimborne.
Services they list
PurifiersWater FiltersWater Softeners
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Wimborne
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Southern Softflow Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Southern Softflow Ltd
Is Southern Softflow Ltd a legitimate business?
Southern Softflow Ltd has 473 independent public reviews, rated 5.0 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Southern Softflow Ltd?
Southern Softflow Ltd has 473 public reviews, averaging 5.0 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Southern Softflow Ltd's reviews are genuine?
Southern Softflow Ltd's 473 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Southern Softflow Ltd specialise in?
Southern Softflow Ltd lists specialist services including Purifiers, Water Filters, Water Softeners. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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