The London Bath Co

Bathroom Renovation in Kew

We are very pleased with our recent bathroom renovation, undertaken from start to finish in just under three weeks by the London Bath Co. It's been an absolute pleasure dealing with Nasser and his entire team. A highly professional service. From the planning stage, the meticulous measuring through to the proposed plans and subsequent work, they provided great advice and dealt with snags and complications with impressive efficiency in addition to keeping us informed at every stage of the project. Rules and regulations at the property were followed at all times, and besides protecting the floors and walls perfectly during the actual works, the flat was left spotless on completion. The budget overran marginally due to outdated electrical fittings, but the upgrade now in place also facilitates planned future renovations in the kitchen. So, in all, a good recommendation and necessary expense. We most heartily recommend the London Bath Co.

A fabulous new bathroom the easy way

London Bath Co installed a new bathroom for us. After a discussion on what we were looking for the showroom team created a fabulous design for us. A little later, the build team arrived. They were clean and tidy and checked in on our preferences for the details as they installed. We were on holiday for most of the build and they kept in touch with photos and it was great to come back to a new bathroom. They also made sure the property was completely cleaned up after the building works. All in all we got the bathroom we wanted with minimal work and effort on our part - just what we wanted.

New shower room looks amazing but it was not a good experience

We chose this company because of the promise of a seamless and stress free process. This was not our experience. In hindsight, problems began at the design stage. The interview was hurried with no opportunity to take the plans home to study them at our leisure. The survey failed to highlight issues which bathroom companies must have seen many times in basement flats. Accessible for someone with mobility issues was emphasised as being of paramount importance at the design stage. However, the design was changed during installation rendering the shower room hazardous. A solution of sorts was reached which included a shower surround which was not delivered. In fairness the company did offer to do remedial work but by this time we just wanted our relationship ended asap. The designer decided unilaterally to change the colour of grout from white to blue without any discussion with us. More positively once alerted the company tried to find solutions. But we thought we were paying to avoid problems occurring. Luckily we stayed on site otherwise we would have come home to a shower room not fit for our purposes. It seems many people had positive experiences with this company. The installers were excellent and the end product is aesthetically pleasing. But it was not a stress free process. If you decide to engage with the co I’d advise you spend as long as you need in the design meeting and don’t go away, as the designer suggested we should, whilst the work is being done.

Our wonderful bathroom, with thanks to the London Bath Co.

We recommend London Bath and Kitchen with great pleasure, full satisfaction, confidence and (re)commitment. From start to finish, the experience was professionally conducted and also personally warm. Now that we have had a chance to use the bathroom conversion in our daily routine, we find happy surprises in the design that we had forgotten, and, more important, we see that under an expert eye, a small space could become bright and roomy. It’s a genuine showpiece and a home comfort. Finally, I’ll mention in particular the brilliance of the design by Andre Miller, the precise workmanship of Piotr Psionka, and the unflaggingly attentive and helpful supervision of Joanna Nibbs.

Exceptional

The London Bath Company undertook the remodeling of my en-suite bathroom and ground-floor half bath, delivering results that far exceeded my expectations. Their exceptional craftsmanship, adherence to timelines, and the high-quality materials used in the rooms truly stood out. Furthermore, they enhanced both the exterior and interior of my home by painting the entire house, rebuilding my staircase, and adding a custom-built feature to my kitchen. My builder, Piotr, deserves special recognition for his level of expertise, respectfulness, creativity, punctuality, and the immaculate condition in which he left my home. Most importantly, he kept me informed daily, providing updates on his progress and ensuring the job stayed on track by working on the weekends as needed. Additionally, my project coordinator, Karen, played a vital role in the success of the project. She kept me updated every step of the way, addressing any challenges promptly and offering effective solutions. Her regular communication regarding material sourcing including availability and selection, project updates, and timeline reviews was invaluable. I am thrilled to share that all the work was completed on schedule, and the quality of the results is truly commendable. I would not hesitate to hire The London Bath Company for future projects. A big Thank You to the team involved in my project from start to finish!

Superb.

Efficient from the very beginning. Andre came up with a great design and then the whole team led by Florian did the work in under three weeks despite a problem with underlying boards. Looks amazing. Everything finished beautifully. It’s a start to finish service and they do it very very well.

Exceeded our expectations !

The London bath co exceeded our expectations! From start to finish all aspects of the renovation were done so professionally. Our designer Nasser was so easy and patient to work with. And Yuri and his team were extremely clean, respectful, hard working and efficient! We love our dream bathroom

New Bathroom

I'd just had a new bathroom fitted by the London Bathroom Company. Right from the start, they were friendly, helpful and most of all honest about the time it would take and cost. After a very pleasant visit to their showroom in Blackheath, the contract was signed for them to begin work. I was impressed and surprised at the amount of work involved in such a small bathroom. I did wonder at the cost but now with the finished product, WOW! This is the best bathroom I've ever paid for! Even my Dad's impressed and that's saying something! Egis is an ARTISAN, no doubting that. Thanks to: The designer Tellisa, project manager Joanna, installer Egis and Wioletta, the very engaging cleaner.

Excellent Bathroom Renovation Experience

We recently had our bathroom renovated by the London Bath Company, and we couldn’t be happier with the results. The design, quality of the work, materials used, and level of service were outstanding. They truly went above and beyond our expectations. The company maintained excellent communication throughout the project, with a dedicated focal point to address any questions or concerns. Even after the renovation was complete, they were quick to resolve any minor issues, ensuring everything was perfect which included cleaning the bathroom to the highest standards, redecorating any minor details around and all on a timely basis. I want to highlight the customer service quality from Jamie Matthams, Tom who did all the fitting of the bathroom and James Davies who is a top notch designer as we briefly explained our requirements and he made a beautiful bathroom design with lots of great ideas of his own. We are fully satisfied with the entire experience and would highly recommend the London and Bath Company to anyone seeking top-notch renovation services.

Full bathroom design and installation, excellent service and workmanship.

The London Bath Co. did a full redesign and renovation of our family bathroom. We had a great experience from design through to installation. The staff we engaged with were all thoughtful, courteous, professional and consistently demonstrated they had the customer's interests at heart. In particular, the workmanship of our installer Tomasz was superb and we are very happy with the quality of the bathroom that has been delivered. The project was on time, and on budget. Communication was always timely and effective. Going through this company made the entire process very easy.

Happy returning customer

After a really successful but expensive first experience with London Bath Company refurbishing a large en-suite bathroom, I thought I would save a little money by going with a local independent tradesman to refurbish my small hallway cloakroom. What a mistake! The job was thoroughly botched, but London Bath Company came to the rescue. Not only did Andre (designer) and Yurii (foreman) and team fix the mess the previous builders had made, but they also refurbished a third bathroom as part of the same project. Both are gorgeous, and were completed exactly to specification and in record time. I couldn't be happier.

Cloakroom Refurbishment

The London Bath Co fully remodelled our main bathroom back in 2018, including expanding it into a spare bedroom and doubling the size. They did an excellent job from start to finish. The result was a hotel quality bathroom which has stood the test of time and we enjoy to this day. We had no hesitation in asking them to take on a full refurbishment of our cloakroom. Andre, our designer, provided great advice, took time to listen to our ideas and preferences, and came through with a design that we are very pleased with. The toilet, basin, tiles and fittings are all top quality, very modern and stylish. The installation went without a hitch. Project Manager Jamie was very helpful, kept us regularly updated on progress and the installation began and was completed to the promised timescales. Installer Tom was very friendly, talked to us frequently throughout the build to seek guidance on our preferences, and ultimately achieved an excellent finish. He went out of his way to minimise disruption and left the house clean and tidy at the end of each day. We are extremely please with the final outcome and will certainly be using them again in the future. All aspects of their service is top notch. They provide a top quality result at reasonable prices. Excellent value.

Reliable, excellent service

This is the second time we have used The London Bath Co. for a bathroom renovation. We chose them again because we were so pleased with the service and quality of the work provided for the first project. We are equally satisfied with the outcome of the recent renovation. On both occasions, the process has been very straightforward and stress-free thanks to the help and responsiveness of the designer Andre and the project manager Joanna. The quality of the building work, attention to detail and finish provided by Michal, the fitter, has been exceptional both times. The work started on the agreed dates and was completed in the predicted time. We have been kept informed of progress throughout both builds with clear, regular communication. We would happily recommend this company based on our experience.

Great 10/10 experience with London Bath Company

We were so happy with our bathroom renovation with London Bath Company. From the first contact until completion we felt really well looked after by Andre and Karen. Michal, who completed the works, was very friendly and easygoing. He worked quickly and was very capable, coming up with solutions for every request we had. I would definitely work with the London Bath Company again. They are on the pricey side but the sorry free turnkey service they offer makes it all worth it.

Amazing Customer Service and a swanky bathroom to boot!

I've been really pleased with my experience at The London Bath Co. The design process was really simple - I had a few ideas already so sent my brief through to Andre the designer and booked my first design consult. When I got into the showroom, he'd already worked up a design that was almost exactly what I was after. We discussed about different materials, fittings & finishes and post the consult made a few more changes via email. Andre was always super efficient at coming back with new options or answering my questions and I soon had a plan that I was happy to proceed with. I was lucky enough that they could fit me in quite quickly so after someone came to check the measurements, Tom the builder was sent over to discuss the project and it started a couple of weeks later while I was away for work. Tom was a pleasure to talk to and he & his team did a great job at not only completing the job to a high quality but also on clearing up the house before my return. I was kept in the loop of how things were progressing and a few weeks after I returned, he also came back to finish off a few small things that hadn't been possible at the time. Every time I interacted with anyone in the team they were helpful, supportive and easy to work with. Karen in customer service has been exemplary in answering all my questions and guiding me in the right way as I made decisions. I'm so happy with the final product and its made the space feel so much bigger as well. Recommend!