“Call in the morning PJW arrived in the afternoon and fixed the problem. Two really nice people. Will recommend.”
Public evidence profile · Checked May 2026
PJW Plumbers
Credentials & registries
TrustATrader Approved
No Trust Score yet
- Rated 5.0 from 407 reviews
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 thing checkedWhat we can verify about PJW Plumbers
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for PJW Plumbers →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- TrustATrader407 reviews · 5.0 avg
Highlights
“We have used Paul for a complete bathroom renovation and then a new boiler. Communication is excellent at all stages of the works, left everything clean and tidy at the end of each day, really pleased with all the works carried out.”
“Paul has been my trusted plumber for many years and has completed everything from replacing my boiler, fixing taps, replacing pumps, moving radiators and boiler services. Quality of work is always excellent. Costs are competitive and fair and I have always felt like I’m getting solid advice from a very experienced tradesman. I don’t hesitate to recommend.”
Detailed reviews
Call in the morning PJW arrived in the afternoon and fixed the problem. Two really nice people. Will recommend.
We have used Paul for a complete bathroom renovation and then a new boiler. Communication is excellent at all stages of the works, left everything clean and tidy at the end of each day, really pleased with all the works carried out.
Paul has been my trusted plumber for many years and has completed everything from replacing my boiler, fixing taps, replacing pumps, moving radiators and boiler services. Quality of work is always excellent. Costs are competitive and fair and I have always felt like I’m getting solid advice from a very experienced tradesman. I don’t hesitate to recommend.
Have used Paul for many years now. He is reliable, just before Christmas our boiler failed, we were worried that we would have no heating over the festive period. We called Paul and he came on 23 December even though he had finished for Christmas. He is trustworthy and as demonstrated goes beyond his duties. He is pleasant to deal with and I would recommend him 100% to look after you at all times.
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Local context
Rated 5.0, in line with the local average for plumbers in Sutton
Across 141 plumbers in Sutton, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
PJW Plumbers are a friendly, family-run plumbing company located in Sutton. Established in 2004, we deal with all aspects of domestic plumbing from the...
What this business says about itself
From their own website
What this business says about itself
See their work: Photo gallery (opens in new tab)
- Insurance: All services are fully insured
- Guarantee: Workmanship is guaranteed
- Experience they state: Over 30 years of experience
- Areas served: Lingfield, East Grinstead, Sutton, Wallington
- Service radius: 20-mile radius
- Brands they work with: Potterton, Bosch, Ideal, Vaillant
- Good to know: Family-run
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
- City & Guilds qualified · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Website online sinceTheir website domain has been registered since 2018, according to the public domain registry. This dates the website, not necessarily the business.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on PJW Plumbers before you contact them.
Run Cowboy Checker →Good to know
Common questions about PJW Plumbers
Is PJW Plumbers a legitimate business?
PJW Plumbers has 407 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about PJW Plumbers?
PJW Plumbers has 407 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know PJW Plumbers' reviews are genuine?
PJW Plumbers' 407 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has PJW Plumbers had recent public reviews?
PJW Plumbers has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is PJW Plumbers qualified and accredited?
We hold 1 independently sourced credential for PJW Plumbers, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
Is PJW Plumbers insured?
They state on their own website that all services are fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does PJW Plumbers guarantee their work?
They state on their own website that workmanship is guaranteed. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What areas does PJW Plumbers cover?
They state on their own website that they cover Lingfield, East Grinstead, Sutton, Wallington. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
When was PJW Plumbers' website registered?
PJW Plumbers' website has been online since 2018, according to the public domain registry. This dates the website, not necessarily when the business began trading.