Public evidence profile

Richmond Park Plumbers Limited

PlumberRichmond upon Thames4.780 reviews · 3 independent public sources
Review quality
Caution noted
Credentials & registries
Which? Trusted Trader
Companies House
Active incorporated business

Review caution: one or more review signals need a closer check.

No Trust Score yet

  • Rated 4.7 from 80 reviews across 2 review sources
  • Reviewed 9 months ago

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Call 07951 453249
Trust at a glance

What we can verify about Richmond Park Plumbers Limited

3 checks

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for Richmond Park Plumbers Limited
Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.7out of 5
80 reviews in public evidenceReviewed on public review sources since 2018Most recent review Cross-checked across 2 review sources
Often reviewed for
  • Boiler & heating9 reviews
  • Drainage2 reviews
Customers often mention
  • Friendly & politeMentioned in 31% of reviews we've read
  • ProfessionalMentioned in 27% of reviews we've read
  • Fast & efficientMentioned in 25% of reviews we've read
Where these reviews are published
  • Checkatrade43 reviews · 4.7 avg
  • Which? Trusted Traders37 reviews · 4.7 avg

Highlights

I used Richmond Park Plumbers to replace our very old boiler and install a new radiator. The team headed up by Michael, were fantastic - friendly, helpful, professional, and just a pleasure to deal with. Really pleased with the service and will be using them again. Couldn't recommend highly enough. It's always a good sign when they tidy-up and leave the place nice and clean before they leave.

AnonymousCheckatrade5.0 rating

Efficient courteous process from start to finish. Excellent all round.

AnonymousCheckatrade5.0 rating

Great team of staff. Very quick service. Left it very tidy. Thank you

AnonymousCheckatrade5.0 rating

Detailed reviews

These are the individual reviews we hold for Richmond Park Plumbers Limited, including the highlights above. The 80 headline total is the review volume reported across public review sources.

Customer4.8 / 5 ·
Verified by Checkatrade

Punctual and sorted problem quickly. Very pleased

Checkatrade
Customer5.0 / 5 ·
Verified by CheckatradeBoiler service

Great service, quick, excellent

Checkatrade
Customer5.0 / 5 ·
Verified by CheckatradeDrain

Excellent service

Checkatrade
Customer5.0 / 5 ·
Verified by CheckatradeDisconnecting old drainage to Washing Machine, installing new drainage to outside of house.

Had a problem with new washing machine not compatible with current drainage to outside of the house. Removed old drainage and installed new. Very good service, neat, kept cheerful. Very recommended.

Checkatrade
Customer1.5 / 5 ·
Verified by CheckatradeInstallation of a new boiler and replacing two radiator valves

Two big issues with this company. A large water leak soaked our carpet and damaged our curtains. While he was initally willing to compensate us for the damage he no longer responds to our phone calls, texts or emails and over 1 year later has no interest in putting this right. Additionally we just had our boiler service done only for the engineer to tell us that the commissioning checklist had not been completed which is required for the warranty to be valid. Again I have tried to contact Tim but get no response. I would avoid using this company. Very poor customer care if theres a problem.

Checkatrade
Read the other 10 detailed reviews on this page
Customer5.0 / 5 ·
Verified by CheckatradeBoiler breakdown

Arrived promptly, and were very efficient. Another company had recommended a replacement boiler however the contractor said it was repairable and repaired it for a fraction of the cost. Really happy with the service!

Checkatrade
Customer5.0 / 5 ·
Verified by CheckatradeBoiler service

Carried out the work promptly, and were very polite. Wore a mask without having to ask.

Checkatrade
Customer1.0 / 5 ·
Verified by CheckatradeMultiple rearranged boiler service appointments and and still no-show

Arranged a boiler service for a Saturday which was cancelled without a reason and rearranged for the following Tuesday. I waited in for the 4 hour morning slot but no engineer arrived and no contact/update. Phoned for an update but couldn’t get an immediate answer about why the engineer was late. Had to chase an hour later and was told that we would have to rearrange (no reason given). Next appointment was the evening we were going on holiday. We agreed to delay our departure with an assurance the work would be done. Received a call at 4.30pm (5pm appointment) saying the engineer felt unwell.

Checkatrade
Customer4.5 / 5 ·
Verified by Checkatrade

Richmond Park Plumbers were freindly and efficient, they quickly arranged a time to visit, arrived when they said and fixed the problem first time. I will definately be using them again, and have no hesitation in recommending them given my experience on this job.

Checkatrade
Customer5.0 / 5 ·
Verified by Checkatrade

It is 10.30 at night and Richmond Park Plumbers have got back to me immediately because they had a cancellation tomorrow morning would I like that slot? Sadly I can't use it because of work ???? but still super impressed by their helpfulness. Bianca seemed cheery and friendly. Would contact again in the future.

Checkatrade
Customer4.9 / 5 ·
Verified by Checkatrade

Very good service and excellent old school pipe work all laid and fixed in a manner that gives you confidence - just a shame no one can see the quality of workmanship!

Checkatrade
Customer3.0 / 5 ·
Verified by Checkatrade

Took a while and considering the hourly rate was expensive, including materials. That said, if I ended up with what I desired - hot water - then I would be satisfied. Two months later I'm out over 500 quid and have no hot water.

Checkatrade
Customer5.0 / 5 ·
Verified by CheckatradeNew boiler fitted.

Very quick service. Did not wait long.

Checkatrade
Customer5.0 / 5 ·
Faulty tap, plumbing inspection.

Excellent.

Checkatrade
Customer5.0 / 5 ·
Boiler service and PCB board replaced

All very professional.

Checkatrade
Review quality check

One or more review signals need a manual check

Review caution

Some review signals are flagged for a closer manual check. That doesn't prove fake reviews or any wrongdoing.

Assessed 5 Jul 2026
Repeated review text

1 exact review-text pattern(s) found across sources

Review text appears to be reused across more than one source. This is a bounded caution for manual review, not proof of wrongdoing.
Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Companies House registration

Active incorporated business

Active

RICHMOND PARK PLUMBERS LIMITED is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameRICHMOND PARK PLUMBERS LIMITED
Company number07778411
Incorporated
Registered activityPlumbing & heating installation
Run by1 director (longest-serving director appointed in 2011)
Official checkOn the public register

Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 15 years on the register also points to an established business rather than a brand-new one.

Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

Richmond Park Plumbers Limited, based in Richmond upon Thames, has been actively engaged in plumbing and heating services for 7 years. The company has received high praise for their friendly and efficient team, particularly highlighted in 10 out of 42 reviews. Customers frequently commend their punctuality and the ability to resolve issues swiftly, as evident from the recurring theme of quick service across multiple reviews. However, there have been a few instances of communication challenges, as noted in some customer feedback. The team, led by Michael and Tim, is appreciated for their professionalism and tidiness during installations and repairs.

Areas served

London

The areas they list covering on a public directory; confirm they cover your address before you book.

Independent checks

About this business

A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
How long they've really been tradingIndependent sources agree they've been operating since at least 2011. That's 15 years, confirmed across 2 separate sources.
Company registered2011First public review2018
Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on Richmond Park Plumbers Limited before you contact them.

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Good to know

Common questions about Richmond Park Plumbers Limited

Is Richmond Park Plumbers Limited a legitimate business?

As of 28 Jul 2026, we hold 80 independent reviews across Checkatrade and Which? Trusted Traders for this business, and Companies House lists (no. 07778411) as active, checked 11 Mar 2026. This is independent public evidence, not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Richmond Park Plumbers Limited?

Richmond Park Plumbers Limited has 80 public reviews, averaging 4.7 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Richmond Park Plumbers Limited's reviews are genuine?

Richmond Park Plumbers Limited's 80 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Richmond Park Plumbers Limited qualified and accredited?

We hold 1 independently sourced credential for Richmond Park Plumbers Limited, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

Is Richmond Park Plumbers Limited a registered business?

RICHMOND PARK PLUMBERS LIMITED is a registered business on Companies House (company number 07778411), incorporated 19 Sept 2011, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.

How long has Richmond Park Plumbers Limited been trading?

Richmond Park Plumbers Limited has been reviewed on public sources since 2018.