Public evidence profile · Checked August 2026

SG Plumbing and Heating

PlumberNewcastle upon Tyne4.8240 reviews · 1 independent public source
Listed memberships
1 directory-listed membership
Trust Score
57out of 100
Good record, gaps to check
  • Rated 4.8 from 240 reviews

Newest review February 2025

Worth checking: WaterSafe

How this score is worked out
Rating4.8 / 5
Review volume240
Independent sources1 independent public source
CredentialsNo credentials shown yet

How this score is made up

What customers say42.3 of 60
Independent checks10.1 of 30
Track record4.3 of 10
See the independent checks
  • Licences and credentials0 of 10.1
  • Ways to reach them10.1 of 10.1
  • Reviewed on more than one site0 of 5.1
  • Registered company details0 of 3.4
  • Photos of their work0 of 0.8
  • Industry recognition0 of 0.4

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

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Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.8out of 5
240 reviews in public evidenceMost recent review

Across all 222 reviews on FreeIndex

5 stars201
4 stars15
3 stars1
2 stars2
1 star3
Where these reviews are published
  • FreeIndex240 reviews · 4.8 avg

Highlights

“Steve responded quickly to our call for assistance. His work was professional. He communicated clearly the work that was required. This allowed us to make prompt decisions. His repairs were always done promptly. Overall his service was excellent.”

Gerard ShepherdFreeIndex5.0 rating

“Steve has been fab helping us with issues and upkeep in our rental property whilst we’re away. We’ve used him for years and have always been happy. Great communication with us and tenants, good price and trustworthy!”

Alison CFreeIndex5.0 rating

“Steve responded quickly to our call for assistance. His work was professional.”

Gerard ShepherdFreeIndex5.0 rating

Detailed reviews

These are the individual reviews we hold for SG Plumbing and Heating, including the highlights above. The 240 headline total is the review volume reported across public review sources.

Chris Gillies5.0 / 5 ·

Good service. Prompt response. Steve is very competent and reliable. Always manages to find a solution.

Shaun Aymard5.0 / 5 ·

Steve has recently installed a new combi boiler at my house and upgraded some of the pipe work in the central heating system. The whole system works a lot better now and will be much more efficient come the winter time. I have used the services of SG plumbing and Heating for many years now as they are very reliable and carry out work to a high standard. For example, after installing my new combi boiler Steve took extra time to ensure that my house was left in a clean and tidy state. Small things like this show the professionalism of this company. I highly recommend the services of SG Plumbing and Heating. .

Read the other 10 detailed reviews on this page
Kim Hand5.0 / 5 ·

What a great service. Steve is a great friendly lad that did his job quick and efficiently. Would highly recommend him and will only use him to do jobs for us in the future. Thanks Steve love the new shower .

Vikki Antill5.0 / 5 ·

Steve has always been really helpful, attended at short notice for emergencies, solved problems promptly and provided an excellent professional service for maintenance.

Alastair Ross5.0 / 5 ·

SG Plumbing is my go to company for boiler and general gas, heating and plumbing requirements at home and my rental properties. Reliable, good communication and sensible pricing. A good Trade.

Wendy Tasker5.0 / 5 ·

Steve installed a brand new heating system for me …Removing an old ducted air system. It was a time sensitive job which was completed on time. Steve has also previously installed a bew bathroom for me and another heating system in a previous property. I would highly recommend Steve. Five stars.

David Evans5.0 / 5 ·

Steve repaired our boiler. He did a great job and was very efficient. Would definitely recommend his services.

B Anderson5.0 / 5 ·

Steve replaced a new boiler system at my dads home. A thoroughly professional job from start to finish … everything that was discussed beforehand was carried out to the letter … would definitely recommend this company.

Toni Brydon5.0 / 5 ·

Steven has done many jobs for me such as putting an outside tap on and various of other jobs. His work is always at high standards and will go to the highest for his customers. His work is always on point and always clean would highly recommend Steven for further jobs that are required thanks.

Harold Flowerdew5.0 / 5 ·

There was a leak under the floorboards upstairs. This was a house my son had just moved in to so he was very unhappy. They came out asap gave good advice over text and solved the job quickly and did not over charge.

Claire Sayner5.0 / 5 ·

I have had to call on Steve for 2 relatively urgent jobs and he arrived quickly and sorted the problems straight away. As a result he has now done a complete new boiler installation and relocation/renewal of radiators. He was able to book the job in within a prompt time frame to work around my needs and happily worked around other trades who had over run. His quote was competitive and I am more than happy with the work done. Steve will always be my 1st call for any heating/plumbing needs and I highly recommend him.

Local context

Rated 4.8, in line with the local average for plumbers in Newcastle upon Tyne

Across 154 plumbers in Newcastle upon Tyne, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Credentials and checks

Credentials, licences and vetting

Listed membership details

Memberships listed by public directories

1

These memberships are listed by public directories, not verified by MyTrustedTraders. Check them with the named organisations before hiring.

Public directory notes

Checks and details listed by directories

11

These are checks, verified insurance filings, and practical details listed by named public directories and official registers. Each is the named source's own record, not MyTrustedTraders verification, unless a separate panel shows that evidence.

Payment methods listed by FreeIndexFreeIndex lists this

Cash, Visa Card payments, MasterCard payments, Maestro payments, Discover Card payments, Bacs payments, Direct Debit

Check the listed source (opens in new tab)
Source-listed gallery

Photos listed on FreeIndex

20 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

Bathroom pic.

Fire fit pic.

Boiler fit pic.

Fire fit pic.

Boiler fit pic.

En-suit pic.

Boiler fit pic.

Cuboard wc.

From FreeIndex

Opening hours

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Friday
9am–5pm
Saturday–Sunday
Closed
Sources

Where this information comes from

1 named public source

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Review sources

Public evidence last checked August 2026

About

SG Plumbing And Heating is a long established business in Gosforth, Newcastle offering 24 hour emergency call out and all your plumbing, heating,...

What this business says about itself
From their own website

What this business says about itself

  • Emergency availability: 24 hour emergency plumbing service
  • Areas served: Newcastle Upon Tyne, Jesmond, South Gosforth, Sandyford, Gosforth, Heaton, Walker, High Heaton

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Independent checks

About this business

Website online sinceTheir website domain has been registered since 2008, according to the public domain registry. This dates the website, not necessarily the business.
Your own checks

What to check before you hire

Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on SG Plumbing and Heating before you contact them.

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Good to know

Common questions about SG Plumbing and Heating

Is SG Plumbing and Heating a legitimate business?

SG Plumbing and Heating has 240 independent public reviews, rated 4.8 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about SG Plumbing and Heating?

SG Plumbing and Heating has 240 public reviews, averaging 4.8 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know SG Plumbing and Heating's reviews are genuine?

SG Plumbing and Heating's 240 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

What areas does SG Plumbing and Heating cover?

They state on their own website that they cover Newcastle Upon Tyne, Jesmond, South Gosforth, Sandyford, Gosforth, Heaton, Walker, High Heaton. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.

When was SG Plumbing and Heating's website registered?

SG Plumbing and Heating's website has been online since 2008, according to the public domain registry. This dates the website, not necessarily when the business began trading.

Compare your options

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