Gas Force Limited

We have been using Nick for years. Not only a great guy, friendly, polite, but really knowledgable, experienced and trustworthy. He’s fixed and installed a few things on our boiler, and also does our annual service too. Always a pleasure.

I had a carbon monoxide alarm that got triggered, and admit I didn't have the boiler serviced in a while. The gas was disconnected whilst I contacted local firms to check my appliances. I called Gas Force and spoke with Nick. He said he would ring me back to arrange a visit (I had heard this from 2 other firms, and they didn't). True to his word he called, the next day arranged the visit, serviced the boiler, reassured on the safety and invoice as quoted. Efficient service, diligent, friendly, professional. He said to raise if any concerns. Heating back on now, no issues. I would be happy to recommend.

Quick response to my call when central heating became faulty. Work carried same day even with new parts required. Kept well informed in a friendly way. Also used for my regular boiler service.

Terry was very professional and carried out my boiler service with great care and explained everything he was doing, while taking extra care to make sure he kept his distance and sanitized he's hands before and after touching anything. Would definitely continue using this company in the future and gladly recommend to anyone. Thank you Gas Force.

The engineer arrived on time with a smile. He immediately got to work while being friendly and chatty, he didn't waste any time. What impressed me was his efficiency with a smile. He got straight to work, finished on time, to budge and has very good communication skills. He has worked for me before on larger jobs and he has always had this good work ethic.

Terrible experience. Initially very slow to reply to job request with lengthy delays and lack of replies to text messages requesting visit time/dates. Had taps replaced in both bathrooms and although was promised the work was satisfactory a further visit was necessary within days to fix leaks in both sinks which were not present before the taps were replaced (they also charged for this additional work). Several weeks later both taps have come loose and they are refusing to take ownership of their shoddy workmanship and are aggressively rescinding their responsibility and blaming “inferior” quality materials which were never mentioned before the work started. I will never use this company again and would advise others not to also. I’ve started appropriate action to hopefully prevent anyone else from having to endure a similar experience. Shockingly unprofessional and irresponsible.

Terry and Nick were professional from the outset and initial visit to replace and install a new boiler in my flat. On the first visit to assess the works to be done they went above and beyond to make sure I had the best quality solution for my budget and needs, they explained each step of the work and what they also need to do to meet all regulations very clearly… having done my own research I was instantly put at ease. They came back with a competitive price the very next morning and the work was booked in. On the day of installation they were prompt, organised and courteous, evidently knew exactly what they were doing, competing all the work in good time and to a high standard, I’m very pleased with the new boiler and its a weight off my mind. Honest and personable, professional service. I can highly recommend!

This company has been servicing our boilers for years, but it is when everything goes wrong with a boiler that you have the real opportunity to test and know your provider. Gas Force's people were persistent to find and fix the problem, honest, and fully honored the plan we have with them. We fully and highly recommend them!