Public evidence profile

Hitgas Ltd

PlumberLondon5.037 reviews · 3 independent public sources
Credentials & registries
Which? Trusted Trader
Companies House
Active incorporated business
Trust Score
62out of 100
Good record, gaps to check
  • Rated 5.0 from 37 reviews
  • 7 reviews in the last 12 months

Worth checking: WaterSafe

How this score is worked out
Rating5.0 / 5
Review volume37
Independent sources3 independent public sources
Credentials1 credential shown

How this score is made up

What customers say37.6 of 60
Independent checks14.8 of 30
Track record10 of 10
See the independent checks
  • Licences and credentials0.6 of 8.3
  • Ways to reach them7 of 8.3
  • Reviewed on more than one site3.1 of 6.2
  • Registered company details4.1 of 4.1
  • Photos of their work0 of 2.1
  • Industry recognition0 of 1

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Call 020 8368 7930
Trust at a glance

What we can verify about Hitgas Ltd

2 checks

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for Hitgas Ltd
Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
37 reviews in public evidence7 reviews in the last 12 monthsReviewed on public review sources since 2017Most recent review
Customers often mention
  • Friendly & politeMentioned in 40% of reviews we've read
  • ProfessionalMentioned in 36% of reviews we've read
  • Fast & efficientMentioned in 28% of reviews we've read
Where these reviews are published
  • Which? Trusted Traders37 reviews · 5.0 avg

Highlights

Our old boiler broke down and was condemned so we really needed a replacement quickly. Chris provided a very competitive quote at short notice and fitted the new working boiler in a single day on Sunday. His workmanship and professionalism was second to none and he left everything clean and tidy upon completion. He provided a follow-on visit at no extra cost to complete installation of a new smart thermostat and a flush of the system. I thoroughly recommend Chris and Hitgas and believe I've found a reliable local company for any other plumbing needs i might have.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Great service, arrived on time as expected with everything needed, no popping out because they’d forgotten things or stop for lunch (although I did suggest they should). Everything went to plan and minor unexpected challenges were addressed and rectified with no drama.

Customer in HertfordshireWhich? Trusted Traders5.0 rating

Chris was great - he did a variety of jobs for us in the house we recently moved into: fitting a new shower, servicing the boiler, rerouting the pipework from the washing machine, and fitting some thermostatic radiator valves. He was really friendly, efficient, punctual, and the work he did was great. The new shower he suggested and fitted for us is excellent - much better than previous showers I've had. We had an issue with the heating the week after he'd been, and he came over straight away and sorted it for us in five minutes for no extra charge. Would highly recommend him.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Detailed reviews

These are the individual reviews we hold for Hitgas Ltd, including the highlights above. The 37 headline total is the review volume reported across public review sources.

Customer in Greater London5.0 / 5 ·

We contacted Chris recently to service our boiler and unvented cylinder to and to sort out two "mysterious" leaks, one under the kitchen sink and the other in the toilet area of the bathroom. Chris promptly identified the causes of both leaks, explained them to us and did the necessary repairs. He also advised on replacement parts for our old toilet and agreed to come back later in the year to fit them. We found Chris not only very knowledgeable and efficient but also very pleasant to communicate with. We shall certainly have him back in future to help sort our other plumbing problems around the house.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

I have used Hitgas for over 10 years for boiler maintenance and various plumbing jobs. Chris is very professional and knowledgeable and his work is always top class. I have recommended Hitgas to many people.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Chris installed our boiler recently, and has been servicing it every subsequent year. He’s very knowledgeable, efficient and reliable. I’d recommend him any time 5 ⭐ !

Which? Trusted Traders
Customer in Hertfordshire5.0 / 5 ·

The T in HIT is for Trust, and I completely trust Chris to do a professional job, leaving everything working and beautiful. He does our boiler maintenance, has put in a new shower mechanism with associated pipework and fresh tiling, and also a new radiator. He is excellent.

Which? Trusted Traders
Anthony in Greater London5.0 / 5 ·

I needed to change radiator layout in one room as part of a refit and replace an old radiator in another room. Chris is very knowledgeable and took the time to advise on locations, rad types and sizes etc. So I made the decision and he came to remove old radiators, cap some redundant pipes and fit two new radiators. A lovely job and we are very happy with the result. And he is super friendly!

Which? Trusted Traders
Read the other 10 detailed reviews on this page
Customer in Greater London5.0 / 5 ·

I contacted Hitgas about fitting a new kitchen tap I had purchased. I also asked if they would take a look at 2 concealed toilet cisterns which were leaking. Chris came back to me straight away with a date he could attend and a quote for fitting the tap. He arrived on time and was really friendly. He fitted the tap and it works brilliantly. He also investigated the problem with the cisterns. He quickly identified the problem. He explained that this was a DIY job and I would probably need to replace the valves every 5 years due to the limescale content of the water. Rather than charge me for supplying and fitting new valves he showed me how to remove and fit the part (even created a short tutorial video showing me what to do) and told me where I could purchase the part locally, which was very good of him. I collected the parts, fitted them and the problem is resolved. Highly recommended.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Chris came and replaced a very old concealed shower unit with a much better bar mixer shower. This involved having to break the tiles to access the plumbing in the walls. He did an absolutely fantastic job and I'm extremely happy with the end result. He even re-grouted ALL the tiles, and replaced the sealant at the bottom of the shower tray (which was all covered in black mould), even though he didn't need to. The trickiest bit was trying to find tiles that matched, as I've only been in this flat one year and there's no record of what the original tiles were, or no leftovers in the storage area. I'm very happy with the tiles he found to match and he's done a marvellous job making everything nice and symmetrical. Chris also serviced my boiler and did a chemical top-up/inhibitor check while he was there. All around, fantastic service and a job well done for a reasonable price! Highly recommended.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Chris Teale came to replace 2 very old radiators for us. He was very helpful with his advice, his quote was accurate and the radiators he sourced were exactly what was needed. He was very efficient and scrupulously clean and neat in his work and very pleasant to deal with. I will certainly ask him to return if we should need any further work.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Chris Teale installed a new boiler, plus associated plumbing etc works. It was completed promptly and at a good price. He was very helpfully, explaining everything as he progressed. After installing the boiler, he additionally replaced some tiling, made good brickwork, and other work to an excellent standard. I can highly recommend him - 5+ stars!

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Turned up on time and very polite. Fitted new radiator in new position. Done with no fuss and nice job. Will definitely use again and recommend.

Which? Trusted Traders
Customer in Hertfordshire5.0 / 5 ·

Phoned the company, a quick appointment was done at a convenient time and date for me. Engineer (Dany)arrived in time like a clock. He knew what was doing, working and in the same time explaining the steps like a real surgeon. Job completed, was very impressed by these guys, trustful, reliable. If you really need a professional do not hesitate to call them. Nowadays there are so many gas engineers but, these are 'the elite team'...I will use them for now on and will share their contact with all my friends. And if you're reading this you should do it too.

Which? Trusted Traders
Customer in Hertfordshire5.0 / 5 ·

A superb company, who are excellent at heating and plumbing issues. My 98 year old mother was informed by Affinity water that her sink outlet was draining incorrectly into a rain water drain. She was subsequently told by a local plumber that her boiler had a faulty flue and should be disconnected. He then reported her to the gas company. Hitgas re routed the sink into a cast iron waste pipe and replaced the faulty flue. All was carried out quickly, efficiently and with consideration for an elderly lady living on her own. I would recommend them highly.

Which? Trusted Traders
Customer in Hertfordshire5.0 / 5 ·

I have known Chris since he started his company. He came knocking on my door, trying to drum up business because either he was going to lose his job or did not like his new employers. I admired him for that. Since then he or Danny have serviced my boiler, always efficiently, friendly and clean. We needed a new boiler and there was no hesitation Hitgas would do it. Gerry and his apprentice Jordan were the fitters. Gerry assessed every part of the job before starting and having started explained in detail to Jordan what had to be done and how. They started early finished late always clearing up and putting there tools away. After the job was finished, Chris phoned to make sure we were happy and we certainly are. Alan Dawson

Which? Trusted Traders
Robinlady5.0 / 5 ·

We called out Hitgas to service our boiler. A fantastic service from Danny and we will definitely use them again. We were so impressed we asked them to book us in for our boiler service next year. If you want service like it used to be do not hesitate to contact Hitgas.

Which? Trusted Traders
:01:35.5275.0 / 5 ·

My daughter, who lives a little out of area, had a boiler malfunction!! She called in a local plumber who only wanted to sell her a new boiler, which she felt was excessive. She called dad in to help, and dad called Chris at HITgas - who I have used before. The pump was the offending part, which was replaced, and cost a whole lot less than the previous boiler quote. The daughter is now happy that she has hot water, and that makes dad happy. Thanks to all at HITgas

Which? Trusted Traders
Local context

Rated 5.0, above the local average for plumbers in London

Across 1407 plumbers in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Companies House registration

Active incorporated business

Active

HITGAS LTD is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameHITGAS LTD
Company number07891875
Incorporated
Registered activityPlumbing & heating installation
Run by1 director (longest-serving director appointed in 2011)
Official checkOn the public register

Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 15 years on the register also points to an established business rather than a brand-new one.

Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

A small family run business We are a Heating and Plumbing company specializing in reactive repair work. From leaks to boiler servicing, repair and installation. We are gas safe registered, Members of the Chartered Institute of Plumbing and Heating engineering, engineering council, Water safe registered, Members of the Trustmark scheme and many more. The business was started by Chris Teale, a Master plumber one of less than 200 in great Britain. The core principal behind the company is still the same today Honesty, Integrity and Trust that's what the HIT in HITGAS stands for. So if its a simple gas safety check, dripping tap or full heating installation you are looking for we would love to hear from you. Our website http://www.hitgas.co.uk/contact

Independent checks

About this business

A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Review pace is higher than usual7 reviews in the last 12 months, above their long-term review pace of about 4 a year. A sign their public feedback is current.
How long they've really been tradingIndependent sources agree they've been operating since at least 2011. That's 15 years, confirmed across 2 separate sources.
Company registered2011First public review2017
Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

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Good to know

Common questions about Hitgas Ltd

Is Hitgas Ltd a legitimate business?

Hitgas Ltd has 37 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Hitgas Ltd?

Hitgas Ltd has 37 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Hitgas Ltd's reviews are genuine?

Hitgas Ltd's 37 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Hitgas Ltd had recent public reviews?

Hitgas Ltd has 7 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Hitgas Ltd qualified and accredited?

We hold 1 independently sourced credential for Hitgas Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

Is Hitgas Ltd a registered business?

HITGAS LTD is a registered business on Companies House (company number 07891875), incorporated 23 Dec 2011, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.

How long has Hitgas Ltd been trading?

Hitgas Ltd has been reviewed on public sources since 2017.