Public evidence profile

Kemco Plumbing & Heating Ltd

PlumberLondon4.938 reviews · 1 independent public source
Credentials & registries
Which? Trusted Trader
Companies House
Active incorporated business

No Trust Score yet

  • Rated 4.9 from 38 reviews
  • Reviewed 6 months ago

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Call 020 3196 1963
Trust at a glance

What we can verify about Kemco Plumbing & Heating Ltd

2 checks

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for Kemco Plumbing & Heating Ltd
Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.9out of 5
38 reviews in public evidenceReviewed on public review sources since 2018Most recent review
Customers often mention
  • Friendly & politeMentioned in 48% of reviews we've read
Where these reviews are published
  • Which? Trusted Traders38 reviews · 4.9 avg

Highlights

The visit was easy to arrange, the plumber arrived on time, understood the problem well (a failed repair by another plumber), fixed it immediately and left the site clean and tidy. The bill was as we had agreed. I would definitely recommend this firm.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

I was impressed by the welcoming service I was given when I rang. The cost of a plumber coming to see me was carefully explained. Scott who came was excellent. I had several plumbing problems and Scott dealt with them quickly and efficiently. I was impressed that he found a way to mend both the bathroom basin taps and the lav seat with no suggestion that I ought to have new ones. With each problem he always suggested the most economical way to deal with it. I would certainly call on Kemco and Scott again and have no hesitation in recommending the company to anyone.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Kemco fitted a new toilet inlet valve last year and it has been fine until now, when it developed a fault. I phoned Kemco to explain the problem. Though it wasn't urgent Kevin sent Scott the next day to fix the problem - with no charge. Scott was punctual, polite and efficient. Very good service. I'll use Kemco again and would recommend them.

Sylvia in Greater LondonWhich? Trusted Traders5.0 rating

Detailed reviews

These are the individual reviews we hold for Kemco Plumbing & Heating Ltd, including the highlights above. The 38 headline total is the review volume reported across public review sources.

Customer in Greater London4.8 / 5 ·

Good and quick advice and work

Leaking and broken radiator required quick response. Not straightforward but Scott arrived quickly, gave good advice on how to deal, made it secure and was fully fixed within 24 hours. Excellent work and value.

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Customer in Greater London5.0 / 5 ·

efficient repair of immersion heater

The visit was easy to arrange, the plumber arrived on time, understood the problem well (a failed repair by another plumber), fixed it immediately and left the site clean and tidy. The bill was as we had agreed. I would definitely recommend this firm.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Excellent work

I was impressed by the welcoming service I was given when I rang. The cost of a plumber coming to see me was carefully explained. Scott who came was excellent. I had several plumbing problems and Scott dealt with them quickly and efficiently. I was impressed that he found a way to mend both the bathroom basin taps and the lav seat with no suggestion that I ought to have new ones. With each problem he always suggested the most economical way to deal with it. I would certainly call on Kemco and Scott again and have no hesitation in recommending the company to anyone.

Which? Trusted Traders
Sylvia in Greater London5.0 / 5 ·

Great service

Kemco fitted a new toilet inlet valve last year and it has been fine until now, when it developed a fault. I phoned Kemco to explain the problem. Though it wasn't urgent Kevin sent Scott the next day to fix the problem - with no charge. Scott was punctual, polite and efficient. Very good service. I'll use Kemco again and would recommend them.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

No Quote

Quick response to attend the house to give a quote for boiler replacement. , plumber was very helpful. However still not received a quote or any correspondence after nearly 2 weeks.

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Read the other 15 detailed reviews on this page
Customer in Greater London

Great work, efficient and trustworthy

I have used Kemco for a couple of years now ( having previously tried a variety of companies who for one reason or another left me not as satisfied as I had hoped I would be). From their first visit, they were efficient did the job without fuss or complaint. I have continued to use them as they have not let me down. I used them just this week to install and resite a new kitchen radiator. This was not without its complications but Scott was confident, experienced and skilled in his work that I didn't have to worry. The radiator looks great in its new position and all done with the minimum of disruption. I wouldn't hesitate to use Kemco

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Customer in Greater London5.0 / 5 ·

A satisfied client

I have no hesitation in recommending Kemco. I required a new set of taps as well as the removal of some very ancient taps. Kemco found the taps and also kept me informed of progress re delivery etc. Their chosen plumber, Scott, arrived on time - and was very careful not to break the wash basin as the taps were over 40 years old. He was also tidy and cleared up behind himself.

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Customer in Greater London4.7 / 5 ·

Leaking radiator valve

The Kemco guys were very helpful. Came over at short notice and checked leaky radiator valve. They are always great when they attend and i will call them for any plumbing issues I have

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Top class

I called Kemco after looking at a few plumbing reviews on the Checkatrade website. Kemco answered my queries about fitting a mixer tap to my bath in minutes. There was a prompt response with a breakdown about availability and charges . The Plumbing Engineer arrived on time and set to work immediately, he worked quickly and efficiently and had completed the job within the hour including checks. He was very polite and massively helpful. Thank you Scott. I would 100% recommend them.

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Customer in Greater London5.0 / 5 ·

Forensic thoroughness

The underfloor heating appeared to stop working. Kemco investigated. They established that the thermostat connections were not completely linked. A second visit was needed for Scott, the plumber, with incredible patience and thoroughness to identify each run and link each with the correct thermostat. It took hours. A third visit was needed to replace a defective cap. All done promptly. Expensive. But the nature of the defect made that inevitable. We were told in advance and were ready for it.

Which? Trusted Traders
Carrie, Greater London4.7 / 5 ·

Very efficient from start to finish

I had tried several plumbers already - they all said they would get back to me with a quote for replacing my two-part toilet, but none did. Kemco were different - they provided a quote promptly, told me exactly what to buy, arranged a date and time to come and on the day Scott arrived exactly as arranged. He was courteous and explained everything he had done and everything is working as it should be.

Which? Trusted Traders
Customer in Greater London4.7 / 5 ·

Boiler inspection

My very old boiler needed inspection. 2 Kemco engineers were very courteous and efficient. They inspected the boiler and related items thoroughly and explained the issues. Happy with the service and would recommend them.

Which? Trusted Traders
Cathy Negus5.0 / 5 ·

REPLACE BOILER, SERVICE HEATING, INSTALL SHOWER TOILET

100% professional, reliable and trustworthy Went out of their way to help with advice on shower toilet. Very safety conscious - explain / communicate well Accurate quotes Friendly, good people - great customer service Highly recommend

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Bryan1015.0 / 5 ·

Gas Certificate

I would certainly recommend, they did the job requested in a friendly, professional way and they are well priced. Five stars!

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Ruth, London5.0 / 5 ·

Excellent service

I was given clear info on cost and time on phone contact. The plumber arrived on time was very polite, listened & discussed the problem, worked quickly including going out to buy parts within the hour!!. Excellent.

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Rosalie, London5.0 / 5 ·

Prompt, persistent and pleasant

The old lavatory was perimetric and connected into the floor, in spite of these problems the plumber remained pleasant and persisted until the job was completed. I had not realised how dusty it would be but he kindly kept the bathroom door shut. The new lavatory uses much less water.

Which? Trusted Traders
Zoe Jade, London5.0 / 5 ·

Friendly, efficient job

Scott and Liam from Kemco Plumbing & Heating Ltd worked efficiently. Their customer service was fantastic. I would recommend this company to my friends and family.

Which? Trusted Traders
Thomas5.0 / 5 ·

Underfloor heating

After 18 months of our underfloor heating not working properly Kemko replaced manifold and then the control unit when they found a fault with it. They kept us informed of the work and didn’t make any mess. The plumbers who did the work were pleasant and courteous. While they were quite expensive, they were the first plumber we had who diagnosed our problem and didn’t want to just replace the whole system.

Which? Trusted Traders
Henry Shelford4.7 / 5 ·

Good value boiler check and repairs at half the price of other quotes

As above - I'm very pleased with the work and it was easy to organise

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oheaam4.7 / 5 ·

Small leak turned out to be leak from u bend of toilet

Very pleased overall. arrived on time. All rubbish cleared away. Job was much more complicated than I had reported but plumber worked away to complete.

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Local context

Rated 4.9, in line with the local average for plumbers in London

Across 1306 plumbers in London, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

From customer reviews

What customers consistently say

Recurring themes from 25 customer reviews on Which? Trusted Traders.

Respectful and tidy in your home: He was also tidy and cleared up behind himself. · Which? Trusted Traders, 13 Oct 2020

Reliable and punctualQuoted from 3 reviews

the plumber arrived on time · Which? Trusted Traders, 30 Apr 2024

Scott was punctual, polite and efficient. · Which? Trusted Traders, 7 Sept 2021

Scott, arrived on time · Which? Trusted Traders, 13 Oct 2020

Quality of the workQuoted from 2 reviews

Scott who came was excellent. · Which? Trusted Traders, 14 Jul 2023

Scott was confident, experienced and skilled in his work · Which? Trusted Traders, 26 Nov 2020

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Companies House registration

Active incorporated business

Active

Kemco Plumbing & Heating Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameKemco Plumbing & Heating Ltd
Company number08375085
Incorporated
Registered activityPlumbing & heating installation
Official checkOn the public register

Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 13 years on the register also points to an established business rather than a brand-new one.

Sources

Where this information comes from

1 named public source

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

About us Kemco Plumbing and Heating Ltd have been trading for almost 8 years, with combined industry knowledge and experience of 25 years. We're based in South West London and extend our services across the capital and south of England. Services we offer Our friendly and reliable engineers will be happy to help you with all your requirements as we cater to both commercial and residential customers. We offer: Plumbing Heating Drainage Gas Electrical Boilers Bathroom installation Emergency call out Planned and reactive maintenance General building - carpentry, decorating, tiling Why use Kemco Plumbing and Heating Ltd We are industry trained engineers with a wide range of skills. We can overcome and solve any issues and at competitive rates. We are fully insured and only use industry standard materials, fixtures, and fittings. You can rely on our experienced team to visit your home or commercial property, remedy your issue.

Independent checks

About this business

A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
How long they've really been tradingIndependent sources agree they've been operating since at least 2013. That's 13 years, confirmed across 2 separate sources.
Company registered2013First public review2018
Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

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Good to know

Common questions about Kemco Plumbing & Heating Ltd

Is Kemco Plumbing & Heating Ltd a legitimate business?

Kemco Plumbing & Heating Ltd has 38 independent public reviews, rated 4.9 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Kemco Plumbing & Heating Ltd?

Kemco Plumbing & Heating Ltd has 38 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Kemco Plumbing & Heating Ltd's reviews are genuine?

Kemco Plumbing & Heating Ltd's 38 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Kemco Plumbing & Heating Ltd qualified and accredited?

We hold 1 independently sourced credential for Kemco Plumbing & Heating Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

Is Kemco Plumbing & Heating Ltd a registered business?

Kemco Plumbing & Heating Ltd is a registered business on Companies House (company number 08375085), incorporated 25 Jan 2013, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.

How long has Kemco Plumbing & Heating Ltd been trading?

Kemco Plumbing & Heating Ltd has been reviewed on public sources since 2018.