Public evidence profile

Evolution Plumbing & Heating Group Limited

PlumberLondon4.945 reviews · 2 independent public sources
Credentials & registries
Which? Trusted Trader
Companies House
Active incorporated business

No Trust Score yet

  • Rated 4.9 from 45 reviews
  • Reviewed 5 months ago

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

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Trust at a glance

What we can verify about Evolution Plumbing & Heating Group Limited

2 checks

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Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.9out of 5
45 reviews in public evidenceMost recent review
Customers often mention
  • Friendly & politeMentioned in 40% of reviews we've read
  • ProfessionalMentioned in 36% of reviews we've read
Where these reviews are published
  • Which? Trusted Traders45 reviews · 4.9 avg

Highlights

I wouldn’t ordinarily leave a review, but I felt compelled to do so given the outstanding service received from Adam. I was having an issue with my underfloor heating and Adam was able to help me out expeditiously and resolved the issue. I hasten to add that it was outside of normal working hours and yet he was very courteous and happy to help me. Issue all sorted. Outstanding service. Many thanks.

Customer in SurreyWhich? Trusted Traders5.0 rating

Adam from Evolution Plumbing and Heating assisted by Michael did a fabulous job of installing my new Megaflo Direct Unvented cylinder. Their work was carried out to the highest standard, and they were able to work around and solve any problems that arose. They were polite and considerate at all times and kept all disruption to a minimum. They explained what they were doing and went over the operating instructions when finished. Don’t waste your time looking for anyone else in South East London. These guys are easily the best.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

We've used Adam for many years - he organised replacing our boiler - which involved removing the old one and putting the new one in a new location. He worked with us to agree on the plan and organised everything to get it done. Kept us informed of progress etc. Since then he has serviced the boiler and provided support when we've had the occasional issue. All very professional and friendly. Thanks Adam (and Harrison)!

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Detailed reviews

These are the individual reviews we hold for Evolution Plumbing & Heating Group Limited, including the highlights above. The 45 headline total is the review volume reported across public review sources.

Customer in Greater London4.9 / 5 ·

Good communication, speedy and attention to detail

My 23year old central heating system died on Christmas Eve! An engineer was able to restart it the following week but warned the fix would not last. I went into Which? Trusted Traders to look for local companies and was impressed by the reviews connected to Adam and his Evolution Plumbing & Heating Company. I appreciated Adam's positive attitude as he explained everything in his quote and also discussed how to get round a problem with the pipes/flues exit area. Adam and Harrison arrived on time and got on with the job very quickly and efficiently. They left the place clean and tidy and on time. A week or so later I contacted them about a noisy water pipe and they came that day to adjust a valve in the new system. I would certainly use them again.

Which? Trusted Traders
Customer in Surrey5.0 / 5 ·

Outstanding service from Adam

I wouldn’t ordinarily leave a review, but I felt compelled to do so given the outstanding service received from Adam. I was having an issue with my underfloor heating and Adam was able to help me out expeditiously and resolved the issue. I hasten to add that it was outside of normal working hours and yet he was very courteous and happy to help me. Issue all sorted. Outstanding service. Many thanks.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Evolution Plumbing and Heating: A meticulous unvented direct cylinder installation

Adam from Evolution Plumbing and Heating assisted by Michael did a fabulous job of installing my new Megaflo Direct Unvented cylinder. Their work was carried out to the highest standard, and they were able to work around and solve any problems that arose. They were polite and considerate at all times and kept all disruption to a minimum. They explained what they were doing and went over the operating instructions when finished. Don’t waste your time looking for anyone else in South East London. These guys are easily the best.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

General heating installation and servicing

We've used Adam for many years - he organised replacing our boiler - which involved removing the old one and putting the new one in a new location. He worked with us to agree on the plan and organised everything to get it done. Kept us informed of progress etc. Since then he has serviced the boiler and provided support when we've had the occasional issue. All very professional and friendly. Thanks Adam (and Harrison)!

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Excellent

We are so pleased we chose Evolution from the list of traders. When Adam & Harrison first visited to determine what was at fault with our central heating system and advise the remedies, we felt so confident with them that we did not bother to call in anyone else for comparative quotes. Adam is happy to work with his customers to achieve their desired results and gives good advice. Adam and Harrison replaced our pump and serviced the central heating boiler. Both jobs were done skilfully and diligently and on schedule and to agreed price. Both Adam and Harrison are well mannered and we are happy to fully recommend Evolution both here and to our friends and family.

Which? Trusted Traders
Read the other 15 detailed reviews on this page
Customer in Greater London5.0 / 5 ·

Very reliable and friendly service

I was recommended Adam by my new neighbour and am so happy to have found him, I've had two boiler services conducted by Adam and Harrison now and both times I've been very pleased. They are both very polite and efficient. Adam goes above and beyond to fix any job, however small, I've been able to rely on him a few times now and wouldn't hesitate to recommend him and his team.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Look no further

Adam is the most competent C/H & plumbing specialist I have ever come across. He is very reliable, knowledgeable, honest and hardworking. Highly recommended.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

First time using Adam but it won't be the last!

I had two small jobs (leaking outside tap isolator and stiff isolation valve on dishwasher). No luck with several other plumbers (job too small, probably) but Adam came along and replaced the offending items very quickly. He is a very professional and diligent worker whom I would thoroughly recommend. He arrived on time, did the work for the agreed price and I am very satisfied. In addition, he is clearly a very genuine chap who takes pride in his work.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Great job!

Adam and his team have done a fabulous job repairing and updating our shower and bathroom. A very friendly, reliable, clean and tidy job.

Which? Trusted Traders
Customer in Greater London4.7 / 5 ·

An Excellent Experience

We had our boiler serviced and thermostats installed on our radiators. He was a recommendation via a friend who had also used him. Adam kept me informed about the appointment, had all the relevant parts, worked cleanly, thoroughly and gave good advice when we asked for some. Boiler now running like clockwork and we cannot fault him. Definitely recommend him to others and we will be using his services for the next service.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Bathroom installation

Create For You recommended Adam Wright (Evolution Plumbing and Heating Ltd.) He gave very generously of his time at the planning stage, demonstrating a wide knowledge of available products, which was very reassuring. Apart from this and his own excellent skills he project led a team of: builders/carpenters (Create), plasterers, a tiler, an electrician and decorators. Some of these traders were known us from previous work. They each specialised only in their particular trade. They were all very professional conducting themselves with consideration in the home. The sequence of work was very well timed and the standard was excellent. In addition, Adam's aftercare was very professional and supportive.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Highly recommend!

Adam is very knowledgeable and was very responsive when offering advice and future-proofing our plans. He offers fantastic workmanship, worked to agreed timescale and budget. A very friendly service from Adam, Ken and Harrison. Have already recommended to family and friends! Would definitely use again!

Which? Trusted Traders
Dario in Greater London5.0 / 5 ·

Absolute star

Adam came to service the boiler in the new house we just moved into. He found a number of issues and went out of his way to fix each and every one of them all the while taking the time to explain what the issues were and why they happened. Really appreciated. Absolute star.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Excellent - our superhero!

Adam saved the day! After some minor works by another (less qualified) plumber, the mains cold water supply to our bathroom became blocked leaving us with pressure so low that the cold water supply to everything (the bath, shower, toilet and sink) was down a dribble. Before we found Adam we were told we would need to spend nearly £2000 having the floor tiles ripped up or the ceiling in the living room below damaged to fix it. But Adam saved the day (and our bank balance) by sorting the problem within a couple of hours, without any of that added stress and upheaval. Adam was recommended to us by both a neighbour and another friend. He was quick to respond, polite, friendly and reassuringly confident in his work. We will be using him again and would not hesitate to recommend him.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Refused to make good on minor damage to wall

Adam was quick to respond and did a substantial amount of work fitting a new boiler and required fittings in a short space of time. Unfortunately when fitting the boiler he cracked a small amount of plaster on the other side of the wall, (noting that in truth it was either an error on his part or a risk of a thin wall - impossible to tell) Disappointingly this was seen as my issue and he refused to make good, considering how minor the issue was this was pretty disappointing customer service and wouldn't fill me with confidence if a bigger issue would have happened.

Which? Trusted Traders
Customer in Greater London2.7 / 5 ·

Fantastic service

Adam and his colleague fitted a new boiler for us. They were incredibly efficient - the work was completed on time and on budget. They left zero mess. I was particularly impressed with their customer service, as they are very friendly and approachable, taking time to explain anything we didn’t understand. Their follow up in terms of sending us documents relating to guarantee etc was great, I’ve never been so organised! Our house is so much warmer now and we intend to use Evolution for all future plumbing and heating work. Highly recommend.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Excellent Service

We have used Evolution in the past and always had a great experience. Recently Adam and his assistant Harrison came and fitted a new boiler for us. Throughout the whole process they were first class. The work was carried out very professionally, in a Covid safe way, with minimal disruption to us. The boiler works perfectly. We would definitely use Adam again, I cannot recommend them highly enough.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Professional boiler replacement carried out quickly

We had a conventional boiler system replaced with a modern combi system. Adam came round quickly and gave us sound advice on a suitable boiler, coupled with an easy to use wireless thermostat. He was very professional, and managed to carry out this complex job efficiently in two days, minimising disruption and taking account of our future kitchen replacement requirements. He even left some extra spare parts to make life easier for the kitchen fitters. The result is very neat, and the system works perfectly. He was very pleasant and helpful, patiently explaining the various components and controls to us. All in all, Adam did a top quality job for a fair price and Evolution Plumbing & Heating would be our first call for any future heating or plumbing jobs.

Which? Trusted Traders
Gurmukh in Greater London5.0 / 5 ·

Install Halcyan and Insinkerator

Adam was booked in to install a Halcyan water conditioner and an Insinkerator. He arrived on time, installed everything as expected and left the area clean and tidy. Would thoroughly recommend, thanks Adam

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

New boiler, rads & smart thermostat - all in one day

Adam and his team sorted us out with a new boiler, all new radiators and a Nest smart thermostat all in one day. They worked around us whilst we were both working from home which was highly appreciated. We are very pleased with the work, the boiler is so quiet and the rooms heat up much faster than before. Adam's communications were great throughout, he answered all our questions and recommended to change some of the radiator sizes to better suit the rooms which has worked out really well. The price for the work was also very reasonable.

Which? Trusted Traders
Local context

Rated 4.9, in line with the local average for plumbers in London

Across 1307 plumbers in London, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Companies House registration

Active incorporated business

Active

EVOLUTION PLUMBING & HEATING GROUP LIMITED is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameEVOLUTION PLUMBING & HEATING GROUP LIMITED
Company number09776436
Incorporated
Registered activityPlumbing & heating installation
Run by1 director (longest-serving director appointed in 2015)
Official checkOn the public register

Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 11 years on the register also points to an established business rather than a brand-new one.

Sources

Where this information comes from

2 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

Having been in the plumbing and heating industry for 15 years Evolution Plumbing and Heating have been established since September 2015. Based in South East London and surrounding areas, we specialise in all things plumbing and heating. Our expertise is installation of new boilers and unvented cylinders. Any maintenance and servicing solutions, we can share knowledge and offer advice on the best solution on any problem.

Independent checks

About this business

A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

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Good to know

Common questions about Evolution Plumbing & Heating Group Limited

Is Evolution Plumbing & Heating Group Limited a legitimate business?

Evolution Plumbing & Heating Group Limited has 45 independent public reviews, rated 4.9 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Evolution Plumbing & Heating Group Limited?

Evolution Plumbing & Heating Group Limited has 45 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Evolution Plumbing & Heating Group Limited's reviews are genuine?

Evolution Plumbing & Heating Group Limited's 45 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Evolution Plumbing & Heating Group Limited qualified and accredited?

We hold 1 independently sourced credential for Evolution Plumbing & Heating Group Limited, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

Is Evolution Plumbing & Heating Group Limited a registered business?

EVOLUTION PLUMBING & HEATING GROUP LIMITED is a registered business on Companies House (company number 09776436), incorporated 14 Sept 2015, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.