Public evidence profile · Checked March 2026

Genco

PlumberLondon5.057 reviews · 1 independent public source
Emergency callout
Plumber
Credentials & registries
2 credentials shown

No Trust Score yet

  • Rated 5.0 from 57 reviews
  • Reviewed 8 months ago

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

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Gas Engineer
Trust at a glance

What we can verify about Genco

2 things checked

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

Emergency calloutPlumberSee detail →Credentials & registries2 credentials shownSee detail →
See the full verification checklist for Genco →
From Checkatrade

Emergency callout

Lists emergency callout on Checkatrade for:

  • Plumber

This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.

Credentials and associations

Credentials and memberships

2

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
57 reviews in public evidenceMost recent review
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Where these reviews are published
  • Checkatrade57 reviews · 5.0 avg

Highlights

“My kitchen tap was dripping and Andrew replaced them. The toilet cistern was overflowing and needed repairing. Andrew advised what parts should be replaced and went out to get them. The parts were replaced and the cistern stopped overflowing. I am very pleased with Andrews work.”

Walter HCheckatrade5.0 rating

“Andrew arrived on time and quickly identified the cause of a bad smell from the kitchen drains. He cleared the drains and advised what agent to use to avoid the smell from occurring again. Andrew also repaired a leak from the toilet cistern and gave recommendations to improve the functionality of the toilet flush. He took great care to leave the site clean and tidy.”

AnonymousCheckatrade5.0 rating

Detailed reviews

These are the individual reviews we hold for Genco, including the highlights above. The 57 headline total is the review volume reported across public review sources.

Walter H5.0 / 5 ·

My kitchen tap was dripping and Andrew replaced them. The toilet cistern was overflowing and needed repairing. Andrew advised what parts should be replaced and went out to get them. The parts were replaced and the cistern stopped overflowing. I am very pleased with Andrews work.

Checkatrade
Anonymous5.0 / 5 ·

Andrew arrived on time and quickly identified the cause of a bad smell from the kitchen drains. He cleared the drains and advised what agent to use to avoid the smell from occurring again. Andrew also repaired a leak from the toilet cistern and gave recommendations to improve the functionality of the toilet flush. He took great care to leave the site clean and tidy.

Checkatrade
Local context

Rated 5.0, above the local average for plumbers in London

Across 1324 plumbers in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Review sources

Registers and membership directories

Public evidence last checked March 2026

Services they list

Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGeneral PlumbingPipe FitterPlumbing RepairsPower FlushingRadiator InstallationRadiator RepairRadiator Thermostat Valve InstallationRadiator Thermostat Valve Repair

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

London

The areas they list covering on a public directory; confirm they cover your address before you book.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on Genco before you contact them.

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Good to know

Common questions about Genco

Is Genco a legitimate business?

Genco has 57 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Genco?

Genco has 57 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How is Genco rated on reliability and quality?

On Checkatrade, customers rate Genco by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where Genco is strongest, not just the overall average.

How do I know Genco's reviews are genuine?

Genco's 57 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Genco qualified and accredited?

We hold 2 independently sourced credentials for Genco, including Gas Safe Register, City & Guilds Qualified - Level 3. Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.

What does Genco specialise in?

Genco lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, General Plumbing, Pipe Fitter. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

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