Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
What we can verify about Watertight Plumbing Services
1 thing checked
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
12 reviews in public evidence3 reviews in the last 12 monthsReviewed on public review sources since 2017Most recent review
Customers often mention
ProfessionalMentioned in 50% of reviews we've read
Fast & efficientMentioned in 42% of reviews we've read
Friendly & politeMentioned in 33% of reviews we've read
Where these reviews are published
Which? Trusted Traders12 reviews · 5.0 avg
Detailed reviews
Customer in Greater London
Customer recommends this business
Water tank overflow
WPS repaired a severe leak with prompt action from excellent workmen with the minimum of delay at a sensible price. Office staff couldn’t be more helpful. We have used WPS a number of times and we wouldn’t hesitate to recommend them.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Highly recommended
Contacted WPS to fix a leak from the toilet from one of our bathrooms. I was given initial advice as to how to determine if it was a leak from usage or otherwise, and that would determine how urgent the matter was. Turned out it was a leak from being used, therefore it was a non urgent job. The appointment was booked. The charges were made clear at the time of booking. An engineer attended on time, got straight to the job, and fixed the other issues we also had. The engineer was quick, replaced the parts that needed replacing, tested the whole bathroom to ensure it was all working. He gave me a run through of why the toilet was leaking and how he fixed it and the other two issues. The bathroom was fully functioning within 2 hours of the engineer being there. He assured us that it should all work now, and if not we should contact them. Since then we have not had a problem with the bathroom. I would not hesitate in recommending WPS.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Great work and on schedule
They were able to solve all the problems that we had. Install a new boiler, replace four radiators and some pipe work and flush the system. They also got the fitted carpets back in place as if they had never been moved. The guys doing the work were conscientious, professional and friendly.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
FANTASTIC SERVICE
I called WPS Plumbing Service at short notice in the morning as had blocked toilet. They arranged for someone to attend my address in the afternoon and did a brilliant job, they were quick, professional and friendly and would definitely recommend them and use them again
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Great work, very efficient and helpful team
I came to WPS in quite a desperate situation - I had asked British Gas to fix a boiler issue (that they had flagged up a few months before) and they said not only that they couldn’t fix the issue, they verbally told me the boiler was safe and then wrote a summary report that it wasn’t safe, and refused to change the report. I was obviously very worried the boiler wasn’t safe and would make my home insurance invalid! I called WPS as my parents used them before and they went to see the boiler within 3 days. I also called the office to discuss accessing the property and their admin team was incredibly helpful. They were efficient, helpful, and straightforward. I can’t recommend them enough!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 7 detailed reviews on this pageShow fewer reviews
Customer in Greater London
Customer recommends this business
Excellent and efficient work, carried out professionally and with care.
The work entailed a new boiler and mag filter, new circulation pump, new valves, new air release, new shut off valve and minor alterations to the pipework, re-siting of valves, and a full system flush. The team who attended carried out the work with the absolute minimum of disturbance and with care to my property. They worked efficiently and professionally, and I was confident to leave them to the work. They were personable, courteous and friendly at all times, and it was a pleasure to work with them. At no time did I feel inconvenienced. I was delighted that the majority of the work was completed on the first day, enabling us to check the system and run it through the night to settle it down. The remainder of the work was completed the following day whilst they carried out a full system flush. The team created a good atmosphere whilst doing a very successful, professional and tidy job. WPS also registered the boiler on my behalf. All in all I'm delighted with an excellent result, which was achieved to time and to budget, and which actually exceeded my expectations. I now have a far more efficient central heating system as a result.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Fixed a leaking shower
Adam came on Saturday to fix a leaking shower that involved taking the plate off a tiled wall. He fixed the problem (which Thames Water had advised me about as my meter was running constantly) but also advised on some other work on my radiators and heated towel rail I asked him about. He was helpful, polite, skilled and professional. I was recommended WPS by my builder and will definitely use them again for all my work.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
BOILER REPAIR
For a long time, our hot water was very slow to power our shower. We had the boiler serviced every year by the manufacturer who never noticed the problem. Watertight came and checked the boiler and found the unlying fault. A shut off valve, which was opened and rapidly restored the flow to normal. We have been able to reduce the water temperature. They also replaced our smart thermostat with Hive and that has made an amazing difference. I will now use them for all my plumbing needs
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
David in Greater London
Customer recommends this business
Fantastic service
I used Watertight Plumbing Services for a problem with my underfloor heating. They were highly professional, knowledgeable and a pleasure to deal with. The engineer not only fixed the problem, but also noticed something else wrong with the boiler and fixed that too. I can't recommend them enough - great value too.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Boiler service and repair
WPS initially installed my boiler around 10 years ago and have maintained it on a regular basis since then. They are responsive, professional and easy to contact via e-mail or phone, and work is carried out to a very high standard. It is particularly good to have continuity and still be working with the same team that installed the boiler.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
asilver33
Customer recommends this business
I would highly recommend
WPS are fantastic plumbing and heating engineers, they are reliable, efficient and well priced. Any radiator or boiler problems, they are the ones to fix it. I highly recommend them to everyone.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Gero
Customer recommends this business
Professional service and reliable
I used Ian and his team to replace my radiators due to remodeling in my house and also upgraded my boiler. He came round and calculated the correct sizes and BTU for all our rooms and fitted the correct size boiler for my requirements. His team completed the work within the estimated timescale and the price was fair. Elaine in the office was great and kept me updated with what was happening which I appreciated as I travel and couldn't be home. I would happily recommend Ian and his team for all plumbing and heating work.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context
Rated 5.0, above the local average for plumbers in London
Across 1324 plumbers in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
03
Credentials and associations
Credentials and memberships
1
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Which? Trusted TraderListed, current status not shown
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
Kitchen 2 SML.jpg
IMG_0052.jpg
Kitchen 3.jpg
IMG_1441.jpg
Kitchen 1 SML.jpg
Kitchen 6.jpg
IMG_0613.jpg
From Which? Trusted Traders
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
Monday–Friday
8:30am–5:30pm
04
Sources
Where this information comes from
1 named public source
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Maintrade Enterprises Limited trading as Watertight Plumbing Services. WPS is based in Mill Hill, NW7, and has been established for over 17 years with a combined experience of over 50 years and is a general plumbing company, covering all aspects of plumbing to a professional level. We carry out complete bathroom and kitchen installations, from floor to ceiling and have experienced teams carrying out the work, all based on a written estimate. We carry out heating installations to the largest domestic size, We cover all maintenance and repairs. Over 70% of our work comes from personal recommendations and referrals and customer satisfaction is our number 1 priority. We offer a free estimate for new installations giving an exact breakdown of the works to be done. We have no call out charge, and will quote you our hourly rate for emergencies, repairs and breakdowns. We are a member of the Gas Safe Register, and registered for un-vented cylinders.
Services they list
Unvented cylinder installation and maintenanceGas safety testing and inspectionRadiators and central heatingUnderfloor heatingBoiler installationBoiler repairBoiler servicingGas cooker installationImmersion HeatersPower flushingCentral heating systems (installation and servicing)Bathroom Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Steadily reviewed3 reviews in the last 12 months, in line with their long-term review pace of about 1 a year.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
✓
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
✓
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Watertight Plumbing Services before you contact them.
Common questions about Watertight Plumbing Services
Is Watertight Plumbing Services a legitimate business?
Watertight Plumbing Services has 12 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Watertight Plumbing Services?
Watertight Plumbing Services has 12 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Watertight Plumbing Services' reviews are genuine?
Watertight Plumbing Services' 12 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Watertight Plumbing Services had recent public reviews?
Watertight Plumbing Services has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Watertight Plumbing Services qualified and accredited?
We hold 1 independently sourced credential for Watertight Plumbing Services, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
What does Watertight Plumbing Services specialise in?
Watertight Plumbing Services lists specialist services including Unvented cylinder installation and maintenance, Gas safety testing and inspection, Radiators and central heating, Underfloor heating, Boiler installation, Boiler repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has Watertight Plumbing Services been trading?
Watertight Plumbing Services has been reviewed on public sources since 2017.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured